[Resolved]  Sterling Holidays Resorts — misbehaviour of associate

I have done an enquiry on holiday vacation. Today i got a call from mr rahul, who claimed to be an associate instead of helping me he was constantly charging me with false details of mine. When i told him i am currently not interested for any holiday due to the current situation then the associated started his misbehaviour & accused me with false details of my identification which was in his system. I would request the authority please train your professional to behave professionally & should not provide any false allegations on customer. I have also attached screen shot of the number from where i got a call.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Apr 24, 2020
Complaint marked as Resolved 
Sterling Holidays Resorts customer support has been notified about the posted complaint.
Verified Support
Mar 24, 2020
Sterling Holidays Resorts Customer Care's response
Dear Anushna,

We regret the inconvenience caused to you. Kindly mail us your contact details at online.[protected]@sterlingholidays.com so that our executive can address your concerns at the earliest.

Sincerely,
Member Relations - Sterling.
Complaint comments 

Comments

I have done an enquiry for a holiday then I got a call from representative MR Rahul. He instead of co - operation. Kindly appoint proper executive & give them proper training.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sterling Holidays Resorts
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    54%
    Complaints
    434
    Pending
    16
    Resolved
    224
    Sterling Holidays Resorts Phone
    +91 44 3357 3300
    Sterling Holidays Resorts Address
    Citi Tower, No.7, 3rd Cross Street, Kasturba Nagar, Adyar, Chennai, Tamil Nadu, India - 600020
    View all Sterling Holidays Resorts contact information