[Resolved]  Sterling Holidays Resorts — not processing refund of initial amount

It has been 10 days that i have enrolled in sterling holiday membership and since then i have only realised that all the attractive benefits and facilities demonstrated at the initial moment were all fake assurance which were used to lure me into the trap. The start was through a phone call asserting me to provide free ‘2 nights stay’ in their resort, and an offer for sterling membership for which i had to meet sterling salesperson.
Then they explained about the sterling membership in a very lucrative way which is now emerging to me as just fake exhibition. The membership of rci was also offered along with it which was a primary reason of enrolling into the sterling membership as rci membership will allow me to avail foreign hotels too. The conditions of rci membership was also highlighted before me with extra features which are now actually missing in the final clauses. The differences in their representation and the actual conditions are far apart.
• first of all, after their full exhibition of terms and conditions, when they showed the subscription amount of each category, the lowest category (Blue) cost was mentioned as rs 3 lakh, and i was said that i will get a discount of 50000rs because of my money. Which is with them from before and i was made to believe that as i had received an offer from their side through phone call, i was eligible for a discount and the same category subscription cost for me would be just rs 1, 99, 000.00 (I. E. Rs 2 lakh), but for that i had to enrol into their policy that very day itself, as the offer would not be valid in any later day. Later on i discovered that the actual cost of blue category is rs 1, 99, 000.00 itself and there was no offer or discount availed by me. It was a trick played by them to force me to buy the scheme the same day itself as i would not get any time to search or enquire about them.
• as per policy, along with the onetime deposit of rs 1, 99, 000.00, an “annual subscription fee” also needs to be deposited on yearly basis.
• i was informed that along with the sterling membership for 25 years, i will also get rci membership. Which will start in 3 months now they are saying nothing i can get before six months. The rci membership came with the sterling membership so isn’t it sterling’s responsibility to abide by the terms which was promised to me.
• recently i wanted to avail a hotel facility on the free gift voucher they had given me which initially they said is a gift voucher and is unconditional but when i wanted to book they are not letting me redeem the voucher and making different different excuses. This was really depressing for me as all the facilities which i thought to be valid for me were emerging as imitation and false.
• i called up sterling customer care to complain about all the fake assurance and what i have been actually going through for last days but they just turn their deaf ear to my problems. I also called up the two representatives of sterling holidays who enrolled me into the membership, but they are not at all responding
• the most important point of all, when i signed up for the sterling membership, i was not provided the original forms to fill in certain portions. The terms and conditions were also illegible in few parts. The representatives assured that the terms and conditions written were the same which were explained to me. It is now coming up that all the proceedings that very day were all fraud promises and fake assurances.

I hereby demand sterling holidays authority to refund my money at the earliest.