Sterling Holidays Resorts — refund my money

Address:

Saharanpur, Uttar Pradesh, 247001

I got a call from a sterling holidays that you we have selected all the premium car owner in your city and we will invite to have a meeting with us which will take 40 minutes and if you come in return we will give you 2 nights stay in our resort, i said ok

When i have gone they explained me all there membership types (Sterling members mr. Sandeep & mr. Abhijeet) they make up my mind with there extra ordinary tricks to take membership and deposit amount. At that time only i have said that if i don't needed the membership after staying in their resort (6 complimentary nights given by them) they simply said we will refund your whole amount, i agreed and deposited the money
After 5 days there relationship manager called to me and explained me about there membership which i got, i told to him also that there is one clause which mr. Abhijeet said to me that if i am not satisfied with the membership i will get my money refund even after staying in there resort

Till 1 month i have reaserch about sterling membership and contacted with there members to know the feedback and got the result that they simply cheat with there customers and there representative give false promises

And on 17 september i have written email to mr. Sandeep, mr. Abhijeet and to there customer respond team that on 14 august i have deposited money in sterling as per discussion in the metting i don't needed the membership so please refund my money and i also don't want any complimentary stays which you have given to me

After that mr. Sandeeop said we will refund your money be patient, we will fulfill all our promises which we have said but after 2 weeks not picking my call and not responding of my messages in what's app

From customer support mr. Manas called and said if you have proof of promises which mr.
Sandeep and mr. Abhijeet have given i will refund your money and i simply said don't ask proof of promises from me ask with your fellow colleague after that no one respond of my email

This way sterling holidays cheat with there members by asking proof of there commitments and the members don't have any proof and after that sterling holidays steal there money

But this time there game will not work because i have all the telephonic recordings with me in which they promises me of refund and what's app chat also