Sterling Holidays Resorts — Request for refund

Made a reservation on 10th September 2022 at Sterling Kodai Lake for the date 17/09/2022 to 18/09/2022(1 night) . Within sometime got to know I cannot travel on that date so cancelled my reservation immediately within an hour. It is clearly mentioned in the cancellation policy that cancellation made upto 48 hours prior to the checkin date can get full refund. This cancellation was done within matter of hours. Also, while cancelling it showed I am eligible for full refund but in the booking cancelled confirmation mail I don’t see when I can expect the refund. Requesting you to update me on when I can expect the refund

Reservation id : NMWKO[reserved]217