[Resolved] Sterling Holidays Resorts — unauthorised debit to credit card account

Subramanian Ashok

Address:	Chennai, Tamil Nadu, 600090
Website:	sterling holidays resorts

[protected] / today morning got a debit message in my cell for rs.14, 015/- this was swiped by sterling resorts company from my credit card account. I have not authorised any debits to my credit card account.
Customer id: 1234523. This is unfair and not expected from a company like sterling resorts... Expect a response from the compnay now.
Called their corporate office, but they were unable to help. The customer care id call number is not responding.

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Jul 9, 2018

Complaint marked as Resolved

Sterling Holidays Resorts customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2018

Sterling Holidays Resorts Customer Care's response Dear Subramanian,

We hope our executive has addressed your concerns regarding the deduction. Thank you for cooperating with us.

Sincerely,
Member Relations - Sterling.

Jun 30, 2018

Updated by Subramanian Ashok The problem or Concern IS NOT RESOLVED. It was indeed a incorrect debit. Sent mail to Feedback mail ID. It is pathetic to know that despite the Sterling Corporate office rep talking couple of times it was improper information. Had to visit your office and found it was a major anomaly at the Sterling side. Not expected of presumably a Professionally managed corporate company. the address shown here is
"Citi Tower, No.7, 3rd Cross Street, Kasturba Nagar, Adyar, Chennai, Tamil Nadu, India - 600020" . But understand your team has moved out of this for over two/three months now ??? This is how you maintain the sight.

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Comments

Subramanian Ashok

The problem or Concern IS NOT RESOLVED. It was indeed a incorrect debit. Sent mail to Feedback mail ID. It is pathetic to know that despite the Sterling Corporate office rep talking couple of times it was improper information. Had to visit your office and found it was a major anomaly at the Sterling side. Not expected of presumably a Professionally managed corporate company. the address shown here is
"Citi Tower, No.7, 3rd Cross Street, Kasturba Nagar, Adyar, Chennai, Tamil Nadu, India - 600020" . But understand your team has moved out of this for over two/three months now ??? This is how you maintain the sight.
This does not deserve any ratings