I bought a sterling membership for 10 years on dec 2020 and paying by emi my membership contribution by Rs. 8916 and at the time of taking the membership paid 35000. After paying for almost for a year I get to know that they have a membership fee also which i have to pay every year apart from my contribution. I am a salaried person I am doing the Membership as it is one of dream but the sales persons never told me about this membership fees and it is impossible for me to continue also my family going through a financial crisis so I want to discontinue the membership. Another thing I never availed any of their service but when I told them I want to close it, they told me that as per their terms and conditions no money will be return back. this is very pathetic for me as I have almost given 1.25 lakh. How can a terms and conditions are there where I cannot got any money back as I never availed any service. they actually misell the product to me. Kindly help me to get back my money
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May 7, 2022
Complaint marked as Resolved
Sterling Holidays Resorts customer support has been notified about the posted complaint.
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