Street Style Store Complaints & Reviews

Ordered Two tops on 15th July, its been more than 25days, i didnt receive my two tops yet.

Order#
[protected]-1912633

Order: JHTUBIHCQ placed on 07/15/2016 13:20:36
Payment: ccavenue

Please deliver the product soon

Hi i had purchased three footwear one month back and till today haven't received anytime.
Looking at your company reputation i doubt that u will ever send anything. Kindly refund d money in order to avoid any legal proceedings
Hyafusbfb order no.
I have mailed d company plenty of times. But they always reply soon your order will b dispatched.
Want to. Ask is my order coming from mars.
Strict action should be taken against such fraud companies.

I have asked for a replacement of a product and which is not served from 2 months. Although they have taken money for the same. The status is 'priority dispatch'. Invoice number is #in790389. Please resolve this issue asap. I need the product. Or else i expect them to refund me. I tried contacting customer care of street style store but they don't respond neither their number is reachable.

Hi,

I have been trying to return the chappals that i purchased on 08/07/2016 in your 3 for 999 offer. I received the product on 02/08/2016 and since 04/08/2016, I have been trying to generate a return request as the size of all the chappals is small and I wish to go for a bigger size. After a confirmation email from your team on 05/08/2016 confirming that the error is rectified, I I tried to return on 07/08/2016 & 08/08/2016 however the error ‘Thanks for your exchange request.. Completing your request. This may take some time... Please do not referesh the page... still persists.
Also make a note that as per your return policy, the return request has to be generated within 7 days of the receipt of the products and I have been trying to generate the request since day 3 of the receipt of the products. As I received the product on 02/08/2016, I complete 7 days on 09/08/2016. REQUEST YOU TO KINDLY MAKE A NOTE OF THIS ERROR AND ALSO THE TIME TAKEN & PROCEED WITH MY RETURN REQUEST AT THE EARLIEST.


Sneha Takbhate

It has been a month since i have ordered a dress, made payment online but have still not got it delivered neither has there been any communication from streetstypestore. I've written mails endlessly but there is no response. What you get in reply is "thank you for your email. We regret to inform you that due to some technical glitch/server error, we are unable to respond to your query. It will take another 24 to 48 hours of time to rectify the issue. Our technical team is working on it diligently. Note: you may reopen your ticket if you don't get revert in within 48 hours." but never heard back. The tracking number and carrier mentioned on the invoice is also wrong (Attached invoice copy), which i learned upon calling the carrier company (Fedex). The contact number given on the website is never reachable, how do you expect consumers to get through. It is an absolutely pathetic site to shop from. They do not understand customer service. They only want money and con people.

Sss,

Its such poor website i have seen so far. For and each and every order i such raise a complaint only then that order will move to next level so tired of this useless website.

I'm yet to receive #744811.

Not able to track where is package no updates nothing. But you have collected the money.

If your sending this package by this week well and good or else credit back my money.

I don't want to waste my time writing so many times for just 1 package.

Hi,
I have ordered 3 pairs of shoes on 17th of july. I did payment also through on line. It was mentioned in the order summary that the product will reach within 3-21 days. I haven't got any update regarding my order. I wrote an email to help desk, they didn't reply to me. I tried to call customer care many times, but it was unattended though it is ringing.
I don't know what to do now. Kindly deliver my order or refund my money.
My order#811835.
Please do the needful to avoid further action.

Thanks,

Hello.. I made a complaint sometime ago about the non delivery of exchange products and after that, i got an email on the 27th of july 2016 stating that the exchange process has been completed and that the products would be shipped in within 3-10 days. But, it's been over ten days now and i am yet to receive the products or get an update about the products.
Kindly see to this matter and act fast.
Thanks.

I have been trying to call in the given phone number which says its busy and when the ring goes no body picks it up and the product I have received has a drastic difference what i saw in the photo o[censored]r site I either want a money refund or an exchange u have the worst customer services I swear

Hi streetstylestore ... I have order combo of 3 for 999 in month of july but due to size problem I replaced it .. i did not get the order till now pllzz do something to resolve this problem ...this is the first site which don't even have a costumer care number plz do somthing or i will have to take further action ... #..order no..840208#

I ve order 2 shoes from street style store for rs 999.Due to wrong delivery I have returned the shoes back, the pickup was made on 4th aug.They said we will get call from customer care regarding your amount..Still I have not got any calls..my amount is 1050rs..I have called them many times they aren't picking the call..My order no is 764168..

Hi streetstylestore ... I have order combo of 2 for 999 in month of march but due to size problem I want to replce them pickup us done on 11 may 2016... have not got the order till now pllzz do something to resolve this problem ...this is the first site which don't even have a costumer care number plz do somthing or i will have take further action ... these type of sites should b banned ...

My order number is #822796. I have ordered 3 pairs of footwear for which I have certain regarding its size. So I applied for exchange request for which I didn't received any response. Moreover, they are not receiving the calls nor responding to any of my mails. Resolve my problem or else I want my money back and just take your Damn product. You people are not even receiving my calls. Disgusting!

I had ordered a dress on 8th July and Haven't received it yet. It has been more than 21 days and i hve been emailing them regarding the same issue bt they are saying due to have demand it's getting late. They haven't even dispatched it yet. I want my dress on an urgent basis.

I have ordered a dress for which I wanted early delivery. I have mailed this to them. But not reply was given to me. I have mailed them thrice but no response. I have paid the amount for the product I ordered and I have got no confirmation when the product will be delivered. I want my order to be delivered by maximum 10 of Aug or else I want my money back.

I have ordered for a skirt top and sandals.order number782414 amounting Rs749.00. Have for just got the sandals and I have paid the full amount. Have not got my skirt and top yet. Full bill amount is paid by me. It is ridiculous. I need all my goods for which I have paid the money. The contact numbers given for company are not being entertained. Need immediate solution. This is in no condition acceptable.

This website takes a lifetime to deliver the product. i doubt if they deliver or not because i have still not received my order that i placed on 13th July 2016, however the site promises to deliver within 3-21 days and it has clearly exceeded its timeline. The customer care is even more pathetic, the number provided on the site is always busy and the email replies i got from the customer care executives are lame. Also a special mention to their tracking system, which is even more worse it only shows order in progress but how far is the progress you never get to know. If you email them, all they just do is change the order status to 'Priority Dispatch'. thats it !! product is never delivered. WORST website EVER!! HIGHLY DISAPPOINTED AND NOT AT ALL RECOMMENDED. PFB the emails i received from their customer care executives:


Just a quick update in regard to your order#803737, which you placed on – 07/13/2016. It has been more then 21 days since you placed the order with us. We understand you need the products urgently.

We have already marked your order as urgent one.

Once the order will be shipped, you will receive a mail from us.

In the meantime, visit our website to check what’s new. (http://www.streetstylestore.com)

If there is anything else we can do, let us know.

Helpdesk
Streetstylestore.com

Thank you for shopping with streetstylestore.com. We are glad and we hope you will be happy too once you receive our products.

As per your query regarding your order#803737, we will like to tell you that it has been " 15" days since you placed the order with us. And our site takes the time period of 3-21 days for the delivery.

As you have mailed us, we understand you need the products urgently. That’s the reason, we have marked your order as an Urgent one. This status will ensure that we dispatch your order asap.

Once the order will be shipped, you will receive a mail from us.

In the meantime, visit our website to check what’s new. (http://www.streetstylestore.com)

If there is anything else we can do, let us know.

Helpdesk
Streetstylestore.com


P.S. Dear StreetStyleStore it would be better if you guys arrange a call back and deliver my product till 9th August 2016 else i won't accept it !!!

I am really surprised that my complain regarding street style store's unprofessional service has been deleted from this website. I had placed a complaint on 2nd August 2016 and today I cant view my complain. this is very surprising and irritating. Instead of solving the issue they chose to delete it. Is this a kind of customer service we expect or is it that our complains are of no use. they just read and delete it.

Order no. 816408

I have ordered 2 pairs of shoes on 17th June.I made a credit card payment.And still I have not received it. I wrote a lot of emails, they don't even bother to reply.I raised tickets for my problem on their site.They said that they will send my order on urgent basis . Now from 15th July, on my order status, I can see priority dispatch only.I am getting frustrate because of their behavior and want my money back if they can't complete my order within a week.my Order ID is- 751511.

I purchased 2 pair of shoes of rs. 699, 1 dress of rs. 1199 & 1 kurta of rs. 699 from street style store. Shoes size is small, dress is too tight & kurta is also not comfortable so i made return request but till date there is no pick up done. Even i emailed customer services many times & they replied me that we will arrange pick for both 3 products but till now this issue is not solved. Even they don't provide customer care no.
Anupa
[protected]
Goa, india