| Address: Mumbai City, Maharashtra, 400022 |
| Website: Its a website for clothing, accessories and shoes. |
Hi,
I have been trying to return the chappals that i purchased on 08/07/2016 in your 3 for 999 offer. I received the product on 02/08/2016 and since 04/08/2016, I have been trying to generate a return request as the size of all the chappals is small and I wish to go for a bigger size. After a confirmation email from your team on 05/08/2016 confirming that the error is rectified, I I tried to return on 07/08/2016 & 08/08/2016 however the error ‘Thanks for your exchange request.. Completing your request. This may take some time... Please do not referesh the page... still persists.
Also make a note that as per your return policy, the return request has to be generated within 7 days of the receipt of the products and I have been trying to generate the request since day 3 of the receipt of the products. As I received the product on 02/08/2016, I complete 7 days on 09/08/2016. REQUEST YOU TO KINDLY MAKE A NOTE OF THIS ERROR AND ALSO THE TIME TAKEN & PROCEED WITH MY RETURN REQUEST AT THE EARLIEST.
Sneha Takbhate
Street Style Store customer support has been notified about the posted complaint.
Sorry for the inconvenience caused to you.
I would like to inform you that your order has been dispatched from our end on 08/6/2016 and will take maximum of 3 to 4 days as this is the time taken by courier companies to deliver.
You can track you order on http://erp.rquickexpress.com/admin/tracking using "RSSSP9773 " as your tracking id.
If there is anything else please mail me at my E-mail ID: sss.[protected]@gmail.com.
Thank you
SSS Resolver
PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently