Street Style Store Complaints & Reviews

I feel really frustrated and sorry to write here as i feel the only way to resolve a customer issue on street style store is through this forum.
I have been repeatedly trying to reach customer care through calls as well as mails, but all in vain
My order reference number is #676406 and i had asked for an exchange of 2 pairs of shoes due to size issues.
The pickup or the exchange was made a month back but no response from the team on the delivery date for the exchanged shoes has been provided.
It is really sad how the customers are treated once they make payments.

This is pathetic customer service.

Can this be communicated to the company?

I placed an order worth rs 499 on 26 june, 2016 [cash on delivery], received the order on 2 july, 2016. I paid for the product. However the size was smaller so i requested a pick up and exchange for a bigger size. the pick up was made on 4 july. I haven't received the order yet. I made repeated calls, and wrote several mails however there has been no follow up.

Omg you guys are very fool, i bought shoes from ur side & exchange also has been made, i have received mail before one week and still i have not received my order... this is so disgusting yaar... if you cant deliver the order of exchange so why you took this order.. i m waiting my exchange shoes and one new slippers order... r you guys deaf, dumb or blind... so many days gone and i have no information about my exchange shoes... u guys taken my money on cod... and still i m waiting for my shoes... i recived my email before some days back.. but still i have not recived any call from courier guy... why u dont have any customer care... why you dont have any contact no. yaar... dis is really bull all time i need to mail u guys after that u will delvier my order... if you dont have any responsbility so why u taken ordres.. shut ur site... and do sm another wrk... atleast do smthng better... u have taken 1350+350 from my side... deliver my order after that i will never buy from ur side... i have to go my hometown... i need my shoes till saturday yaar.. why u doint understandt...

I cancelled my order then too i got my money deducted di refund me please asap
My order no was 797915
my account details are
[protected]
Uco bank lajpat nagar kanpur

Prabhjeet kaur arora
Order was placed in the name of maneer kaur makkar

It's been more than a month since i made the original order.

The original order was placed on 05 june, 2016 {order id : 728415 (3 items)}.

I still haven't received my replacement order.

The communication from their end is terrible.

The replacement order was created on 24th june, 2016 {order id : 764194 (3 items)} but never dispatched.

Also, they close the tickets without any resolution.

And they are not ready to provide the refund.

Dear sss,
I have placed my orders on 22 june, 2016 with order id : 759629 (2 items) and its been more then 2 weeks already. no status about my orders, no tracking numbers for fedex. i have been a regular customer and i have never faced such problems and delay. i have registered my complains on [protected]@streetstylestore. freshdesk.com and received a ticket id - 302144 but no response still.
Please look into my matter as soon as possible.
Thanking you

I ordered a dress on 16 June whose delivery came on 20 June the size was not appropriate so I put up an exchange request in two days it was taken for exchange and I got a yellow receipt since that day I have not received my order only 1 email came on 2 July that ur replacement order has reached the warehouse we are happy to inform you that ur new order will be shipped in 3-10 days. 11 days have past but I have not received a single email or notification.
Kindly see to it that I receive my order as soon as possible.

My two of the products were to be exchanged and i have received none. they have done the pick up but they are not delivering the product that i asked for.
It's been too long and i have recieved no response from them. they are neither issuing me the voucher nor agiving my product. my money is stuck there that was approx 2000 in total. please help.

I want u to plz give cash on delivery at my place. i loveyour products last time i did shopping for 3000 from my mum's credit card and as your delivery time too long so my mum got angry with me you allmost took 3 months now my mom wont a allow me to order by her credit card and i like your products so much and i again want to order plz plz plz see i[censored] can do cash on delivery at my place.
☺☺☺...

I placed an order of shoes and a dress on 5th june. But i recieved only shoes and still not recieved dress. I am mailing on customer care i'd provided on their sit and calling them continuously but getting no response. I have also recieved a shoe whose size is not appropriate. So tried return for the same. But on site as well as on emails i am not getting response. This is really an unresponsible behaviour towards the customer. It is very frustrating as my money is blocked.

I cancelled an order #752533 around 10 days back and since then i have been asking for a refund / credit note. but nobody cares to reply to my email and the phone number on their website is bogus, its always engaged. such companies should be banned, they are purely conning people. how can they not have a working customer care number? are we fools to pay them and receive no assiatance???

I have placed an order of slip on shoes on street style store on 10th july 2016. I am calling to the customer care number since morning but i am not getting any response. Now i am getting irritating by this ignorant behavior of company.
Money has been deducted from my account but no order is placed. It is my sincere request to the company, kindly refund my money, at least have some courtesy of replying phone calls or mails. We are not free, we have other work to do. Kindly do the needful.

Hi,

I have bought a pair of shoe from the street style store about 15 days ago the shoe size which i had ordered is unappropriate. thatswhay i wanted to exchange the size but i did not get any positive respond from their side. the number hich they have given on the side or as a contact no., always go on busy or ingaed. i am constantly trying to connect with them but i did not get any revert mail or call back from their side.


Thanks & regards

Ruby pakhariya

I have ordered a replaced product since my previous one has a size issue so i requested for another size . My previous order has been picked up by delivery man but my new one has not been delivered yet and in my mail it is showing that it has been shipped. I called on helpline number but always busy, delivery man's number out of service . All these things are a sign of fraud that you are playing. Either i want my money back or deliver my product in a day or two otherwise it wont take time to file a suit against this .

I'd order three pair of shoes under a combo of cost rs.999/- and a pair of shoes cost rs.699/- and an indo-western dress of rs.1099/- on 17th of june 2016. but i don't have any order status of my order yet it's been 25 days after placing an order with streetstylestore.com. i'm trying to contact them through e-mail and phone calls but the're not answering my e-mails and their customer care number always keeps busy and busy. i'am helpless don't know what to do. i'am saying them to deliver my parcel i don't want my money back. but still there is no response.

Order # tjcdmibre, ref # 303955.
Am unable to make the exchange on the sss website and have not received any assistance after multiple follow-ups.

Initially sent a mail to the ssshelpdesk, someone called atul nagi responded asking me to do it online. The site does not respond and gets stuck in the confirmation page. I have communicated the same with screen shot many time but no response.

The site is turning to be a con site. There contact is always busy, don't know if they are busy than our pm

Even after stating its a gift, they just son have any value. Either they are into con business or must be fools in business

I had ordered for slippers 3 for 99, out of the three products I received, there was a size issue with one of them. I applied for an exchange. The courier guy came and took back a pair of slippers. I received a mail regarding this too. And was said that the new product will be reach me within a week. But it has been over 1 month, but still I didn't receive my order . Please see to it. Else return my money of that 1 pair of shoe.

Hi,

My order was placed on 28th april for a dress on streetstylestore. I was notified due to high order volume, the dispatch will be delayed. Since then it's been almost 2.5 months since i placed the order and i haven't received my order nor any update on the order. The customer support does not respond to any email follow ups. After several follows since may and june, on jun 23rd there was a response that they are doing their best and dont have any refund policy. Till date i havent received my ordr and on second follow up again no response.

Order # - #663365
Date - 04/28/2016

I need an update or refund of my money asap, they cannot deny my money saying no refund policy. Its beyond their promised delivery date

Worst online service experience. can't you people see any of the complaint on your emails and customer satisfaction percentage on your portal.
Shut down your store if you provide such a worst service to the customers.
Respond to the query and replace my product and refund my money as soon as possible. if you people really feel the pain of a customer and their money loss.
Work on your services or i will reach ceo of the company...
Awaiting your quick response on this
Priyanka

I placed an order on 2 april, 2016. it was mentioned that the order shall be dispatched within 21 days and it's been over 3 months and the product has not been delivered! i have been sending mails to the company and either they don't respond or if they do, it's never fulfilled!
This is clear fraud. this company takes money and doesn't believes in delivering the product.
I am no longer interested in the product and i am completely frustrated now. i am fed up of mailing like a fool and there's nothing done by the company!
Return my money that's it!
It's been really really much now i seriously want my money back!!!
I am attaching the image of order.
Below are the order details:
Order: dmdbxwydl placed on 04/2/2016 22:29:52
Payment: ccavenue