Hi,
My name is deepika ajmera.
Have an account with your store.
Had placed an order for two shoes for 1299 on 30th may2016.
Below are order details
Also i placed a replacement for same due to size issue on 3rd june.
It said pick up will be done in 1-4 working days. Its been more than 11 days no response?
Can i know date for when retuen will be picked up?
Street style store
Hi deepika ajmera,
Your order with the reference qpwkkjafm - exchange - pickup request sent
We are happy to inform that your pick up has been initiated in reference to your order no qpwkkjafm
Please keep your products ready in the original packet delivered to you. So, here you go. Few more steps and you will have just the right product you need.
We would take a moment here. Please note that your exchange is already assigned to our respective teams and all the updates will come directly to your inbox. Raising a new query for the same exchange might delay the process.
Please note that pick up will be attempted within 1-4 working days.
P. S :- all the products should be in unused condition. If found used, the exchange process will be cancelled.
Regards street style store team
Logo
Dear deepikaajmera,
Thank you for your order from http://streetstylestore.com
For your convenience, we have included a copy of your order below. The charge will appear on your credit card / account statement as 'www.ccavenue.com'
Order# ccavenue reference # order date
[protected][protected] 30/05/2016 10:54:13
Billing details
Customer: deepikaajmera | ar. [protected]@gmail.com | [protected]
Address: kadri consultants pvt ltd, 1st floor, no 95, new no3, 2nd cross, 7th street (Or dead end of 8th street) near jayamahal water tank, nandidurga road extension, karntaka, bangalore 560046.India
Customer ip: 122.167.28.127
Pay mode: credit card - visa
Bank ref #: 036537
Instructions:
Order amount: inr 1299.00
Net payable: inr 1299.00
Shipping details
Contact person: deepikaajmera | [protected]
Address: kadri consultants pvt ltd, 1st floor, no 95, new no3, 2nd cross, 7th street (Or dead end of 8th street) near jayamahal water tank, nandidurga road extension, karntaka, bangalore 560046.India
Customer care
Best regards
Streetstylestore.com
Street Style Store customer support has been notified about the posted complaint.
Please accept my sincere apologies!
Kindly share your concerned order ID/registered email ID on my email ID i.e. sss.[protected]@gmail.com so that I can look into the matter and resolve the issue to your satisfaction.
Thank you
Street Style Store Resolver
PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently