Street Style Store Complaints & Reviews

Hi,
This is kamini Singh. I have ordered 1 shoes from street style store in month of November 2015 with order number HEAHZKEGM and that product i received in month of January 2016.
That received product quality was very poor so i requested them to replace this product because of their Non refund policy.
Now from last 3 months i am taking follow up with them but they are not deleviring my product at my place.
For that i have Paid 900/ Rupees. Please help me out for this.
My Name : Kamini Singh
Contact NUmber [protected]
Previous Order Number " HEAHZKEGM
Replcaement order number : KNSKITXOO

I placed an order on 2/24. An amount of 999 was paid through a wire transfer using my debit card and till today I have not received the products that I ordered.

As per their product delivery policy it would take anywhere between 3 to 21 days. However, there were no confirmation on my products shipping status nor a tracking number was shared with me in the first 21 days. The status of the product was always "Packet Ready for Dispatch" during the first 21 days. I choose to wait few more days and on 3/22 I wrote to them asking for an update. They quickly updated the status to shipped and still there was no tracking number shared with me.

Getting frustrated by their services, on 3/24 I requested them to cancel my order and refund the amount. Now, they came back with an URL to track my package (this URL looks static).

I was tracking my package using the URL they provided and I did not see any movement or changes on the package. Moreover, it said the package has reached Bangalore from Delhi on 3/23 and yet it was not out for delivery.

This time I was really disappointed and wrote to them again asking for refund and cancellation, on 3/29. And to make things worse, I did not get a response from them. Attached the emails.

I ordered for two shoes from streetstylestore.I received products that were highly compromised in quality and looked nothing like what they showed in the picture which explains why they only allow exchange.on contacting the manager, ayesha.she saw the following pictures and promised a refund as anybody should.I did not receive the money and I have been repeatedly requesting them for one month.now they do not take or return my calls.this company has absolutely no work ethics or concern for their brand value.my order number is #539325.

Hi,

I have received a wrong product as an exchange of my Order # 499762.

I have ordered below product and clearly mentioned the URL in that email:
Product Name: Step Ahead (Rs 499)
Size: 38 (showing available in product catalogue)
Url : http://streetstylestore.com/index.php?id_product=11737&controller=product

However the product I have received is not the one i have ordered even after attaching the URL for better understanding. Also the product I received wrong product is of very cheap quality (no SSS tag ).

Requesting you to kindly change the wrong product and deliver the one that I have ordered or refund me the amount.i mailed the same many times but no one is replying and customer care never picks up the call.

Eagerly waiting to hear from you.

I order 3 pair of shoes and 1 dress from sss. I got the invoice in which they mentioned that my order is dispatched by fedex but they didnt provide my any tracking number. I wrote many mails to them, sometimes they say it will take days to process my request and sometimes order is ready but will be shipped in 4-5 days. I want my money back and don't want any order from them.

I am attaching the trail mail here:


"on thu, mar 31, 2016 at 5:17 pm, shefali mogha wrote:
Hi urvashi bhat,
We have understood your concern but we would like to inform you that the order take some time to get processed and then to be shipped. However, we will try to ship it as soon as possible as per your request.

Thanks

On thu, 31 mar at 4:39 pm, urvashi bhat wrote:
Dear madam,


I don't understand what are you people upto.
You saying order is ready for dispatch and will be shipped in 4-5 days.

What do you mean by that, even international couriers don't take this much time to ship.

Do you have the product or will go sarojini market to get the products and rename it then ship it.

I said give me tracking number of courier if you have shipped..Else cancel my order!!


Regards,
Urvashi bhat


On thu, mar 31, 2016 at 11:08 am, shefali mogha wrote:
Hi urvashi bhat,

Hi " customer name "

An update on your query regarding the order with streetstylestore.com. Your order # is ready for dispatch. This means that your shipment will be shipped in 4-5 days.

We will take a moment here to apologize. We were not able to stand by our commitment of delivering in time period of 3-21 days.

We are equally disappointed here as you are. Accept our sincere apologies and we hope you will give us one more opportunity to serve you with best of products and at best possible time.

If there is anything else we can do, let us know.

Helpdesk
Streetstylestore.com

On thu, 31 mar at 10:46 am, urvashi bhat wrote:
Then how can you send me the courier name fedex without dispatching the order?
This is a malpractice you people following.
I read the reviews you are following this practice since long..
Too bad to hear from an e-commerce company that too in present era.

I want to cancel my order and get full refund in my account. Please process my request.

Regards,
Urvashi bhat


On thu, mar 31, 2016 at 10:36 am, shefali mogha wrote:
Hi urvashi bhat,
We have understood your concern but we would like to inform you that the order take some time to get processed and then to be shipped. However, we will try to ship it as soon as possible as per your request.

Thanks
Sss
On thu, mar 31, 2016 at 10:07 am, urvashi bhat wrote:

Thank you for the mail.

I was supposed to get the tracking number.
As per your invoice you have sent through fedex so it is not a big deal for you to give me the tracking number. I need the tracking number so that i can track it myself as in your mail you haven't given me any status of my order.. Please send it asap.


Regards,
Urvashi bhat

On wed, mar 30, 2016 at 6:44 pm, shefali mogha wrote:
Hi urvashi bhat,

Thank you for getting in touch us.

We are sorry that you feel we have failed to deliver you the products on time. Don’t worry we are proceeding with the order. We will follow up on your order every day to track the progress of your shipment and we will email you as soon as it has shipped.

We’re a small business ourselves, we’ve really worked hard to build the best products for our customers.

Thank you for your patience. We look forward to deliver you the order soon.

If there is anything else we can do, let us know.

Helpdesk
Streetstylestore.com


On wed, 30 mar at 2:44 pm, urvashi bhat wrote:
Dear madam,


I had placed an order on 26th march, 2016.
It got the invoice but i haven't received the tracking number.

Please provide me the tracking number. I am also attaching the invoice also of my order


Thanks and regards,
Urvashi bhat


[protected] forwarded message[protected]
From: street style store
Date: sat, mar 26, 2016 at 3:53 pm
Subject: [street style store] order confirmation
To: urvashi bhat


Hi urvashi bhat,

Thank you for shopping with street style store. Please note that it takes 3-21 days for your order to be dispatched.!

Order details

Order: wxcayxxyx placed on 03/26/2016 15:53:29
Payment: ccavenue

Reference product unit price quantity total price
Tasteful touch - shoe size : 36 rs 499 1 rs 499
Tea date flats ( brown ) - shoe size : 36 rs 499 1 rs 499
Best in the world - size : s rs 699 1 rs 699
S6 gentleman prefers blonde - shoe size : 36 rs 499 1 rs 499

Voucher name: save498 -rs 498

Products rs 2, 196
Discounts rs 498
Gift-wrapping rs 0
Shipping
Total paid rs 1, 698


Shipping

Carrier: fedex

Delivery address billing address
Urvashi bhat
Flat no 16, a wing, garden view housing society
Near rahul towers, kothrud depo, pune
411038 pune
India
[protected]
Mahārāshtra urvashi bhat
Flat no 16, a wing, garden view housing society
Near rahul towers, kothrud depo, pune
411038 pune
India
[protected]
Mahārāshtra


You can review your order and download your invoice from the "order history" section of your customer account by clicking "my account" on our shop.

If you have a guest account, you can follow your order via the "guest tracking" section on our shop.


Street style store powered by prestashop™

I had ordered a top and received the order which was of pathetic quality and of wrong size. Someone picked up the product within a day of writing to the helpdesk for an exchange.

Post that the vendor or the helpdesk seems to be absconding. No response to my several emails and calls. The voucher ID received from them is absolutely invalid so is their phone number.

I am never able to connect to their number and even if you do, no body cares to pick it up.

Inspite of writing to the helpdesk, there is no response or action from their end, its 25 days now. When they can pick up the product within 24 hours, why cant the customer emails / queries be responded at that time.

I was told that my money would be refunded however, there is action that.

I did a horrible mistake by ordering shoes (on[protected] from this pathetic website (STREETSTYLESTORE, SSS). This was the first time I didn't choose COD for payment, my biggest mistake. This is the worst website ever, they are fraud. Proper action needs to be taken against these deceivers.
I ordered shoes from this pathetic site, I didn't receive my product even after the deadline was crossed. After warning them I received my product, and guess what it was completely different from what it was shown in the picture. I requested for return. Knowing the amount of time they need to deliver, I thought it would be better if I choose same design but of different size. As I expected, deadline was crossed and I didn’t receive my product. I mailed them to either return my money or delivery my product. Instead of getting the product or money back in my account, these crooks gave me a discount coupon to buy another product from there website. Even after that I tried to buy a product of same price, but guess what that coupon doesn’t work.
I am trying to call them on their helpline number, but like any fraud website there phone line is always busy. I received mail from these people: POOJA SETH, KARAN BHATIA, ABHISHEK NAYAR. I don’t know whether it’s the company or the employees who are fraud, I want some action against them.

I had ordered a footware and received the order which was of pathetic quality and of wrong size. Someone picked up the product within a day of writing to the helpdesk for an exchange.

Post that the vendor or the helpdesk seems to be absconding. No response to my several emails. The voucher ID received from them is absolutely invalid so is their phone number.

Inspite of writing to the helpdesk, there is no response or action from their end, its 25 days now. When they can pick up the product within 24 hours, why cant the customer emails / queries be responded at that timeline ??

Absolute unprofessional & cheating, the worst online experience ever.

Order number: 547680
Placed on 3-mar-16
They have not delivered the product. Either deliver the products or refund my money
No one responds to emails sent to helpdesk. No one picks the call. This is fraud company. Ban them.
Conatct number of the company:[protected]
Website: http://streetstylestore.com/

I had ordered 1 shoes from streetstylestore.com. The delivery was done in 1 week, however due to size issue i had to return and ask for a smaller size. the Small size which was delivered was defective. It had 2 buckles missing in 1 shoe. Also, the finishing was not proper. from 26th feb 2016 I am asking them to replace it or refund my amount of INR 1149. They are not responding only. Multiple mails I have send, no response. The contact no.[protected] A.M to 6 PM) never gets connected nor do they respond on email. I need help. Please help in getting my refund back.

The footwear I ordered came in a month to me .! That too of a very cheap quality .! The pics shown on the site are totally different than the product sent .!
Highly disappointed .!!! There are no returns on such filthy products and not even money refund.! Exchanging the product for what .? For another unexpected disaster .?????
Please improve the quality of the product .! Or return our money back .!

I have still not received any updates/products from this website for my order #541670. I have already made the payment and it's successful but it's going to be a month now and till now they have not given me tracking details or my products.Their contact no. listed[protected] on the website is always busy and if I send them email I do not get any concrete updates.

I ordered from them in january (My order number is nhhxwhgwo ) and did get my items quality was crap & cheap etc., i claim for exchange and my order never deliver to me as of now .I have sent couple of notes to customer service, no response from them .It's a complete fraud site .. Please stay away from street style store. It is the worst shopping experience ever ordered and can't get any answers, i do not wish this experience on anyone, you can't get in touch with anyone to find out where my parcels are if there are any at all, took my money got nothing in return,

Street Style Store — Exchange - Pickup Request Sent - 191353
I have return the below product to GO JAVAS Courier on 10 th march 2016 .
Order Number: #539693
1.Too many dreams - Shoe Size : 40

But i have not received any update yet . I have sent so many emails for, still there is not response.Its been 20 days I am following with Street Style. I need my money back if you cant exchange...

I've ordered products worth rps 1700 on 11th march... I have not yet been delivered my products also they have not even told me a particular date of the delivery I've kept on sending mails...but they don't revert with a proper reply...Im also trying to contact them...but their number never gets connected...and worst part is i'd unfortunately made the payment of the products through debit card... Once Already had posted a complain here but there was no action hence I'm posting another complaint... Plz hell me out...

Its been 3 months and above they have not delivered the exchange product neither they are returning our cash .. They are not even replying to our mails neither contacting us .. Plss do help .. I've been trying a lot to get in contact with these people .. But they are now least bothered to reply or contact us.. These are two email id's which were contacting us for our product
I.e - [protected]@streetstylestore.com (Gaurav Khurana)
[protected]@streetstylestore.com (Rimjim Deka)
But now they have stoped replying to our mails..
They said to return the wrong product which they delivered and we had done that payment is with them.. We had done it through card.. and now they are not replying nor returning our cash .. Firstly they delivered totally another product which was not even near to the picture shown on their website now they are doing this.. Then they are continuously sending mails to contact .. And replying us after weeks or months.. I've told them to contact us on our given numbers but they ate not even doing that.. This is a very unappreciated behaviour from these people .. Please look forward to this.. It'll be a great help as its more than 3months.. Thanks!!

Hi,

My Order: GIEKQBIWF placed on 03/16/2016 .
Can you tell me my order status as it has been one week now no responses from your end ?
What is wrong normally a courier takes 7days to deliver the parcel.
I am going out on 29th March 2016 for 10days I have prepaid my money so i can get the delivery as soon as possible. I regret now to order from such a website who are not able to deliver the product in 7days also.
Can you guys give me some reply for my Order: GIEKQBIWF as soon as possible as i am going out for which i had ordered shoes ?

If you people want to do fast delivery do it i will pay you extra for that but send me till Monday or i have to unfortunately cancel my order as the situation is do reply me.

Reply as soon as possible with the status please

Harsha
([protected])

I had ordered on 26/01/2016 and according to his delivery policy, it takes 3-21 days for delivery the products but now more 2 months have been completed and still i did not received any product. i did payment through online so i have been lost rs.1, 199/-. still product is not delivered.
it is a fraud company i called them many time but no one picked my phone. please take strict action against this fraud people..his address is:
they wrote this bkwas kind of things:-
Please email us at [protected]@streetstylestore.com in case you need any assistance with your order.
Email : [protected]@streetstylestore.com
Phone:[protected] A.M to 6 PM),
Postal Address: Street Style Store,
206-Bhagwati Sadan Building, Plot No 8, BH Block Market,
Near Nainital Bank, Shalimar Bagh Delhi - 110088, India.
Legal: Streetstylestore.com is owned by proprietorship firm Street Style Store.

they mentioned it is a legal but they are total fraud & fake. i want my rs.1199/- back. it was my biggest mistake that i bought from this site..this site should be closed and arrest them...please..

my order history
Thank you for shopping with Street Style Store. Please note that it takes 3-21 days for your order to be dispatched.! Order details Order: EQJHAYHLL placed on 01/26/2016 18:51:53
Payment: ccavenue
Reference Product Unit price Quantity Total price
s6 Belle Amour - Shoe Size : 37 Rs 1, 199 1 Rs 1, 199
Products Rs 1, 199
Discounts Rs 0
Gift-wrapping Rs 0
Shipping
Total paid Rs 1, 199

I have ordered a top online on 1-Jan-16, however, I have no update on the same. The order number for the same is 429961. I also have the invoice. Their numbers mentioned on the site doesnt work, no body bothers to reply on mails. I have been constantly following up with them on FB Messenger. All I have been always assured is that I will get my order soon. I also asked them to refund my money. But haven't received my order nor the refund money. I have all the chats/ proofs for the same.

I have been following up on an order( no 500139) since January ... it was placed then, however, the date after sometime changed to 8th February, because dispatch was not done! No problem... but the sad part is that dispatch is still pending every 10 odd days I get a mail that its on priority but yet nothing happens. My mistake... I prepaid the order... and your customer care phone never works ... while your site promises immediate attention yet I have emails which have collected the dust in your inbox am sure ... I dont know what it will take for you to pay heed to my innumerable calls and messages !!!