Street Style Store Complaints & Reviews

Address: 395001

It has been more than 25 days and no exchange product are delivered not even replying single mail... And not even on instagram... Do please take a action on them for their irresponsible behaviour and tell them to refund our money... By doing this they spoiling their image i will not recommend any one to buy the cloths from this store...
Plzz do rply this msg

Sep 13, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Aug 13, 2018

Street Style Store Customer Care's response Hi,

We have issued you a credit note with the code KMIQLMR3 in exchange of your product, you can place a new order and use that credit slip for payment.
We are really sorry for the inconvenience caused to you.

P.S. - Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thanks
SSS

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Address: 560038

Website: streetstylestore.com

Hi my order number is 2314055 and i have placed the order on july 9th its been one n half month still they product is not been dispatched is the product going to be delivered or no i have raised the query 3 times but still the same reply the estimated delivery is still extended long back is the product going to come or should i cancel the order. The worst service never they have given invalid contact number y do u want to fool ppl by giving offers i want the tracking information by a week or else will make a major complain against this

Sep 27, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Aug 13, 2018

Street Style Store Customer Care's response Hi,

To be honest, we also don't like our customers to be waiting for the orders. However, we are a start up and have got our own manufacturing so, we are struggling in terms of production and delivery. We are working on this feedback already and hopefully, it will be sorted out soon.

Your details have already been forwarded to the concerned department. on a priority basis and will be dispatched very soon. We assure you that our products are worthy to wait and your cooperation and patience will be appreciated.

Thanks
SSS

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D

divyashekar

from Bengaluru, Karnataka

Aug 14, 2018

the same message was given in d query i wanted some improvement about the status

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Address: Mohali, Punjab, 160074

Website: Streetstylestore.com

Actually I ordered something from streetstylestore almost two months back. I have done payment online.their last date of delivery has been passed. I raised complaint thousands of time.they just send a system generated mail in revert. I didn't get any acknowledgement or something in response to my complaints. Their customer care helpline number always seems to be busy ...don't know if they are genuinely busy or just ignoring the complaints of customers. Because I am trying their number from last one week day and night.so kindly please try to resolve this ASAP because I don't have much time and nobody wants to waste their time in complaining all day long.
Thanks

+2 photos

Sep 13, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Aug 13, 2018

Street Style Store Customer Care's response Hi,

We have placed your order under priority dispatch and will try to deliver it as soon as possible, we can also make the refund of your order and cancel the order if you wish.

Thanks
SSS

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Address: Pune, Maharashtra, 411028

Website: streetstylestore.com

Hi i ordered 3 products last 3 months ago.. The product not get delivred then sss team gave me credit note for money which is 1469 rs. So i ordered again new product to use that credit note because they don't have policy for refund money to bank account so they provide credit note and we can use that credit note to buy further products.. So my product not get delivered and they give me a credit note.. Then i ordered new product but still they are not delivering my product.. Now i dont want a product i wwant my money back to my account please lokk into issue,

Sep 17, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Aug 09, 2018

Updated by Punam Mankar i ordered products last 3 months ago ..the product not get delivered then sss team gave me credit note for money which is 1469 rs. so i ordered again new product to use that credit note because they don't have policy for refund money to bank account so they provide credit note and we can use that credit note to buy further products.. so my product not get delivered and they give me a credit note.. then i ordered new product but still order hasn't get delivered

Verified Support

Aug 13, 2018

Street Style Store Customer Care's response Hi,

We are forwarding your query to the concerned department and you'll receive a mail regarding the same within 24 hours.

P.S. - Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thanks
SSS

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Address: New Delhi, Delhi

Website: streetstylestore.com

My order id being 2330248... I got delivered 2 footwears that i ordered... They are damaged pieces. The soul is coming out of one footwear... Also the colour is different from the picture.. Now they are saying that they wont return and refund the money... This is really cheating.. I want my money back and i really never want to purchase anything from this site in future.. Pulplz help me

Sep 24, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Aug 13, 2018

Street Style Store Customer Care's response Hi,

We have received your exchange pickup request and the pickup will be done in 5-6 days. Once the pickup is done and the products are received in our warehouse, we'd place the replacement order with correct products for you.
P.S. - Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thanks
SSS

Aug 13, 2018

Updated by bulbuljain38 BUT this is just so unfair...I want refund for the damaged item and i dont want to purchase from you anymore..

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Website: streetstylestore.com

Hie, i have a genuine problem regarding the delay in the delivery of orders. It's the second time i am facing this problem. I have upcoming events which are really important ones; for which i ordered from your site. I totally relied on this site, and ordered clothes and shoes from here; also i numbers. This is very disturbing that its being this late in coming. I have ordered from the id: [protected]@gmail.com

Please please please do look after it, cos its really very important and also i don't want to loose my trust from this site, cos you guys have really really good things here. I will be glad if you look after this and make the order arrive as fast as possible. Please do understand and cooperate with me and many customers like me.

Sep 13, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Aug 13, 2018

Street Style Store Customer Care's response Hi,

We understand you need the products urgently. That’s the reason we marked it urgent and we will dispatch your order asap.

P.S. - Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thanks
SSS

Aug 14, 2018

Updated by Mou07 I need these orders by Sunday, 19th of august 2018, cos its really really very urgent! i hope you understand and co operate

Aug 16, 2018

Updated by Mou07 I really do hope you understand the importance of my event and the need of those dresses asap. I need real help and co operation from you guys cos i really am fond of this site and i don't wanna loose trust from sss.

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Address: Bhopal, Madhya Pradesh, 462024

Website: Streetstylestore

I just now checked my account history and i have still not got my refund for second order infact my mobikwik wallet also doesn't show any refund but your site shows that you guys have refunded and i have not recieved it this is fraud with me. It has been 4 months and i am never going to use this site of yours nor will i ever recommend it to someone. This is the worst customer experience i have ever experienced.

Sep 14, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Aug 13, 2018

Street Style Store Customer Care's response Hi,

Can you please mention the order number regarding which the refund is required so we can look into it.

Thanks
SSS

Aug 16, 2018

Updated by yashaswi sharma It is either of the two order numbers - 2183433 or 2183432
On your website it is showing that it has refunded for both but i have received only one refund.i am attaching the screenshot of my mobikwik wallet history. I even checked my account statement it also shows only one refund. I am extremely tired of this please refund for my second order.

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Address: Mumbai City, Maharashtra, 400080

I had placed my order on 31 july, but still my order status is showing preparation in progress. I want to know whether my product will be delivered or not and by what tym? N whats my order status. My order no is 2350774. Now it has been 7 days. Theres no change in my order status. Please tell me whather i will get my product or not. I have ordered 3 sandals.

Sep 21, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Aug 13, 2018

Street Style Store Customer Care's response Hi,

As per our records your order #2350774 is delivered on[protected] by us. Please confirm the same.
P.S. - Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thanks
SSS

Aug 14, 2018

Updated by jayshreey6 Yes i have received my product.

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Address: ifen

I had placed an order for 3 tops on 09th july 2018. Since then it’s been a month but have not received any update from the company. I have repeatedly sent them emails asking them about my order but the only reply i get is keep patience. What kind of company take 1 month to delhi. It’s a fake site and doping people of their money.
Plz help to resolve my issue.

Ridhima
[protected]

Sep 13, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Aug 07, 2018

Street Style Store Customer Care's response Hi,

To be honest, we also don't like our customers to be waiting for the orders. However, we are a start up and have got our own manufacturing so, we are struggling in terms of production and delivery. We are working on this feedback already and hopefully, it will be sorted out soon.

Your details have already been forwarded to the concerned department. on a priority basis and will be dispatched very soon. We assure you that our products are worthy to wait and your cooperation and patience will be appreciated.

Thanks
SSS

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I'm shreya i had ordered chunky heel buckled lace up short boots black size:35 i received my order today but it was very small so i logged into my account but i entered a wrong size for exchange i would like to change the size again but there is no such option. Is there any way i can change the size again to avoid second exchange? I have raised a query as instructed but i have not received any mail till now

Sep 15, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Aug 07, 2018

Street Style Store Customer Care's response Hi,

Please mention size you want in exchange so we can make your replacement order for that size only once pickup is done.

Thanks
SSS

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Address: Ahmedabad, Gujarat, 380015

Website: Street Style Store

I am very disappointed with the product delivered to me. I see the product looked entirely different on the site. Attached are the photos. If the product differs from the site, they should be notifying us. When the customers pay a price for the products, they should ensure they deliver a good quality product. As shown below, sneakers colour is Grey and Wedges are of Black colour, And they mention on the site that they cant exchange or refund...

+6 photos

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Address: Ambala, Haryana, 133001

Website: www.streetstyle.com

I ordered three products from fake site named sss on 6 july 2018. After two weeks the products were delivered and i was in shocked to see that products were of the worst quality.in description the material of product is mention as "crepe" and when the product delivered to my address the material was "khadi". Even the buttons on the top are not same same as shown in the picture. After five days i had taken return policy of my products because the sizes are tooo large. Till now products are not delivered. Fake site worst quality products. I will mever recommend your site. If i will not get my products within 2 days i will further proceed against your site. Return my products as soon as possible or refund me. One more suggestion dor your fake site please do some work on your return policy and cusromer care.

+2 photos

Sep 6, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2018

Street Style Store Customer Care's response Hi,

We are issuing you a credit note for the amount of your order i.e 1652 Rs. kindly provide us 24-48 hours for the same.

P.S. - Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thanks
SSS

Aug 07, 2018

Updated by Thfbnk What the hell is this I am not able to complete my order using credit note. What is cc avenue in your system. I am not giving any credit debit card no to your site. Provide me my products asap.

Aug 07, 2018

Updated by Thfbnk Do not force me to take any legal action against your site. From the last one week i am trying your customer care but there is no revert from your side. I will go to consumer court and you know the outcome is very worst so its better resolved this case as soon as possible.

Jan 12, 2019

Updated by Thfbnk 5 days back I ordered one pair of shoes from sss and seriously shoes are of poorest quality...your return policy is worst even we cannot change the product...niether you have refund option...what the hell is this?
I want to return my shoes...so do it as soon as possible

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Address: New Delhi, Delhi

Website: Streetstylestore.com

I ordered on 9th july with order no. 2313883. Initially the oayment git deducted but they did not confirm my order after taking follow up for continous 5 days, my irder got confirmed stating that it’ll get delivered within 15-20 days.
Its been almost a month neither i get any update on my order nor they inform the exact status.
Initially they connected via fb messenger later on messenger says - account doesn’t exist! Now there is no mode of contacting them or locating their office at all!

Like they are running such a big scam! Shame!!

Sep 13, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2018

Street Style Store Customer Care's response Hi,

To be honest, we also don't like our customers to be waiting for the orders. However, we are a start up and have got our own manufacturing so, we are struggling in terms of production and delivery. We are working on this feedback already and hopefully, it will be sorted out soon.

Your details have already been forwarded to the concerned department. on a priority basis and will be dispatched very soon. We assure you that our products are worthy to wait and your cooperation and patience will be appreciated.

Also we do not have FB messages active at the moment, you can contact us over instagram.

Thanks
SSS

Aug 09, 2018

Updated by Monica Kithodya Just cancel it now. I’d be leaving for another country in next 14 days. Won’t be needing it then.
Lemme know about the refund status. Last thing i want now is to run for my money as wellz

Aug 19, 2018

Updated by Monica Kithodya Still no update even about the cancellation!!!

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Address: 110016

Website: streetstylestore.com/index.php?id_category=268&controller=category

There is a delay in delivery services by streetstylestore. I placed an order on 25th june 2018 for two pair of wedges/heels. The dispatch process was supposed to start between 3-21 days. It's been more than a month and i haven't received any notification and order hasn't been delivered yet.
Please look into this matter.
My order number #2288791
Order reference wifczjoll

+2 photos

Sep 12, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Aug 07, 2018

Street Style Store Customer Care's response Hi,

We would like to inform you that we have already forwarded your issue to the concerned team. They are trying their level best to dispatch your order. Please be assured that once it is dispatched, you will receive a mail from our side.

Thanks
SSS

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Address: New Delhi, Delhi

Website: www.streetstylestore.com

Hi,

This is regarding my order number 2293400.

I have done my payment 1 month 10 days back and ordered the product. But i have still not received the product. I mailed the customer support regarding the expected date, but it was all in vein as it seems a robot is giving the same reply always"sorry for inconvenience".

They have taken the money 724 and their is no update on the order. It seems they are fake. Please take action and help me get my money back.

Sep 17, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2018

Street Style Store Customer Care's response Hi,

We are initiating your refund for the amount 724 Rs and it would take a week for the same to reflect in your bank account.

P.S. - Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thanks
SSS

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Website: streetstylestore.com

It has been 2 months since i placed the order and it has not been dispatched as of now. The reply i keep receiving is that the complaint is been forwarded to relevant department but there has been no action taken on it.

I even asked them to revert the money if they are unable to provide delivery.

I want to file a police complaint against this company as it seems that it is a scam.

Sep 7, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2018

Street Style Store Customer Care's response Hi,

As per our records your #2326304 has been shipped and the tracking number is [protected].
You can track it at https://www.delhivery.com/. It will be delivered in 4-5 days maximum. We are sorry for the delay.
P.S. - Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thanks
SSS

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I had placed an order on 11th June and till date order not delivered and there is no one to contact and I am not able to get my money back as well. I have tried contacting them through email but no response and there is no contact no updated anywhere to reach out or them.. I have no clue if my order status.

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Address: New Delhi, Delhi, 400706

Website: streetstylestore.com

I placed an order with sss ten days ago. I have tried mailing them, commenting on their social media posts and direct messaging them since, but they have been blatantly ignoring all my attempts to contact them. The order is already paid for, and let alone getting the package delivered they are not even responding to messages or mails. This is the worst customer service I have ever seen in my life and I couldn't possibly be more disappointed. If I'm not contacted by their team regarding my order shortly, I WILL go to consumer forum with this. I am utterly disgusted with the service, or rather, lack there of. Customers shouldn't have struggle so much to contact the brand for an order that's already been paid for.

Sep 8, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2018

Street Style Store Customer Care's response Hi,

Please mention your order number so we can look into the matter and we are really sorry for the inconvenience caused to you.

Thanks
SSS

Aug 21, 2018

Updated by Akankshachoubey My order id is #2335813

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Address: New Delhi, Delhi, 110096

Website: streetstylestore.com

Hi Team,

Order number#2314301 a single order for two shoes was placed on 9th July till date delivery is not done and the delivery time period is also over. Till date there is no revert on my tickets and my order was split in two order on 30th July i.e. Order number#2314301 and #2350061. I also asked for refund and as usual there is no revert. please help me in getting the order delivered.

Regards,
Arpita Sarkar

+2 photos

Sep 23, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2018

Street Style Store Customer Care's response Hi,

We are initiating the refund of your order #2314301 of amount 724 Rs, it would take a week for the same to reflect in your bank account.

Thanks
SSS

Aug 06, 2018

Updated by Arpita009 Hi Team

The amount was of Rs 924. Why only Rs. 724 is being refunded

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A

Arpita009

from Gurgaon, Haryana

Aug 6, 2018

hi

the amount should be Rs 924 not 724

please find the screenshot

non delivery of the product after making online complaint - Comment #3176225 - Image #0

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Hello,

I received a revert that sss has received the shoes at their warehouse on 23/7 and in 24 hrs they'd process the replacement but it's been more than a week for that mail and no update on replacement dispatch.. I don't understand what's going on.. I wanna get the exact details of replacement and not std template replies. Hope i get to see my shoes soon. It's been almost a month now since i requested for replacement.

Sep 14, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2018

Street Style Store Customer Care's response Hi,

As per our records your replacement order #2341858 has been delivered by our side on[protected].

P.S. - Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thanks
SSS

Street Style Store Complaints & Reviews

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Street Style Store reviews & complaints page 85

nt returning exchange product

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delivery not yet dispatched

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my order doesn't delivered

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ordered product before 3 months back not get delivered yet and not even refund my money

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my order id 2330248

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delay in the delivery of the orders

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I have not got refund for 2nd item from past 4 months.

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order status and delivery

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i have not received my order (id - 2313917)

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chunky heel buckle lace up short boots black

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product not delivered as shown

shipping of product.

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no update on order/ pending delivery

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delay in delivery services by this company

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payment of an order has been done, but not received item yet.

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order placed but not delivered

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order not received in 2 months

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delayed order/ not able to contact the company

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non delivery of the product after making online complaint

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replacement order id #2299570 no update

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