[Resolved]  Street Style Store — Delivered wrong product, returned it, but yet not received the actual one.

Address:

Kolkata, West Bengal

I had purchased a pair of shoes [heels : Silence is golden - Shoe Size : 36] online from Street Style Store on [05/15/2015 13:03:04]: Reference Order No#162200 for Rs 699. A wrong product got delivered to me on [07/1/2015 11:56:29] after several mails sent to the customer service for the delay. Exchange request sent from my end on [07/1/2015 11:56:34] and the wrong product got picked up by Carrier [goJaVas] on [07/7/2015 19:36:36] and Street Style Store received it back. Replacement request made again from my end for the Product paid by me which has not been delivered yet to me and no intimation been received. I have wrote again to customer support team, created tickets, complaint on their facebook page but nothing helped me. [07/24/2015 13:35:07] Urgent Dispatch [07/15/2015 23:25:06] Packet Ready for Disp-14 [07/11/2015 12:09:07] Urgent Dispatch [07/11/2015 12:08:59] Payment accepted In my account history a tracking status link been provided which is showing [Docket Information Not Available. Please Try After Sometime]. Click the following link to track the delivery of your order http://gojavas.com/docket_details.php?pop=docno&docno=DELSSSP116139 I've even mailed them for giving my Product for which I've already paid or REFUND my money, but No Response received from their end.