[Resolved] Street Style Store — Exchange product didn't shipped | |||
They don't deserve any stars. They are basically a fraud. Their privacy policy has clearly mentioned that we can exchange the product, so I did exchange one product, and it took days, they to dispatch, I understand because of the current situation. So some days back, they updated the order status, and also gave a tracking number of Expressbees Courier, so I kept checking everyday and today suddenly it showed that my product is out for delivery and it's still in Delhi actually it should come in Goa. I sent emails and sent a enquiry and they called me up after 1 hour and they were like we can't deliver the product at your place due to current situation and they said they will give me a voucher of Rs 499 only and I paid Rs 722 for the order. If they cant do the exchanges, then they shouldn't keep a exchange request on their website. I requested them to anyhow send my product or else I'll take strict actions against them. Was this information helpful? | |||
May 21, 2021 Complaint marked as Resolved Street Style Store customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Hi,
We are very sorry for the inconvenience caused. We would like to inform you that as per our telephonic conversation, we have issued you the credit voucher for your replacement order #4553766 as it was RTO (Return to origin). Please wait, it will be reflected in your SSS wallet within 2 to 3 working days and you can purchase something else from our website by using the same voucher.
Please mark this case as "Resolved" if you find that the query is resolved from our end.
Thank you
SSS
We are very sorry for the inconvenience caused. We would like to inform you that as per our telephonic conversation, we have issued you the credit voucher for your replacement order #4553766 as it was RTO (Return to origin). Please wait, it will be reflected in your SSS wallet within 2 to 3 working days and you can purchase something else from our website by using the same voucher.
Please mark this case as "Resolved" if you find that the query is resolved from our end.
Thank you
SSS
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+91 11 4700 5870
206-Bhagwati Sadan Building, Plot No 8, BH Block Market, Shalimar Bagh, Delhi, Delhi, India - 110088
We are extremely sorry for the inconvenience caused. We would like to inform you that kindly share the order id and registered email id so that we can check it and proceed further.
Thank you
SSS
Email ID: gisellemgomes18@gmail.com