[Resolved]  Street Style Store — I received different item from what I ordered

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:streetstylestore.com

I made an order on 24 july 2017 "TETZLUNQQ[protected]" in which I ordered 2 pair of shoes. I recived 1 item correct but the 2 one is totally different from what i ordered. Please refer pic 1, 3, 4, 6. In refernce pic (as shown while ordering) it is of white and golden stuff combination with curly laces and order i recieved if of white, gold & black with normal cheap laces. I was not excepting such type of carelessness for any product ordered by your customer. Please allow me to change the product of my wish or provide me same shoe as given in pic. Please reply asap otherwise. Please help me in getting me the same shoe as i oredered.
My contact number:- [protected].
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Dec 8, 2017
Complaint marked as Resolved 
Street Style Store customer support has been notified about the posted complaint.
Verified Support
Oct 31, 2017
Street Style Store Customer Care's response
Hi Sania,

We are really sorry for the inconvenience, We are arranging a call for you and our customer care representative will give you a call with 24 hours.

Please write us back on sss.[protected]@gmail.com or [protected]@streetstylestore.com if you do not get the revert from us.

Thank You.
SSS
Verified Support
Dec 08, 2017
Street Style Store Customer Care's response
Hi,

Thank you for discussing your concerns. We regret that you experienced dissatisfaction with the quality of our service.

We wish to confirm that we have looked into your complaint and it has been resolved.

We request you to mark the complaint as resolved and if the issue has not been resolved please mail us at sss.[protected]@gmail.com.

Thank you
SSS Resolver
Complaint comments 

Comments

It's been two months no update on my product refund me my money orelse I will go to court. I had ordered shoes on 30th june and even made payment through credit card. The pathetic thing is that they don't have any contact number
Street Style Store Customer Care's response, Oct 31, 2017
Verified Support
Dear customer,

Please share your order id or registered mobile number on sss.resolver@gmail.com/arvind@streetstylestore.com so that we can help you with your concern.

Thank You.
SSS

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