[Resolved]  Street Style Store — No response to customer complaint

Address:New Delhi, Delhi, 110016
Website:streetstylestore.com

Hi,
I recently ordered a bunch of clothes from sss, which had genuine issues. The site displays no proper information in regards to clothes with false pictures put up. I spoke to hod of the department and she promised to deal with the issue. Post that they stopped replying to my mails altogether.
How can a hod be so irresponsible and negligent towards a dissatisfied customer?
I wish to return the products. Please get it collected asap. You cant force your products on customers by not responding to mails. This is highly unprofessional. Specially when the hod is in the loop.
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Oct 18, 2017
Complaint marked as Resolved 
Street Style Store customer support has been notified about the posted complaint.
Verified Support
Sep 15, 2017
Street Style Store Customer Care's response
Hi,

Greeting of the Day,

Sorry for the inconvenience cause and we lack in meeting your exception, kindly provide another chance to provide you better service.

Would like to inform that we are the self manufacturer and our
material used in product are import from other countries, sometimes
the order delay.

Would like to inform as per our record the order has been delivered 07/29/2017 .

in future kindly share your concern on below mention email id.

sss.[protected]@gmail.com

Thanks & regards
sss
Complaint comments 

Comments

Hello Team,

I made payment of rupees 999 to Street style store from Mobikwik on 23rd June. But haven't received any order confirmation from them. The equivalent amount is deducted from my account.

Kindly look into this and let me know if you need any other details

Thanks,
Shweta.

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