[Resolved]  Street Style Store — Not able to check and track my order details.

Address: New Delhi, Delhi, 110088
Website: street style store

I have ordered 2 products from street style store. My order is a prepaid order. The order details are not showing in my SSS account. They are not even replying to my mails and I have been calling them for last three they are not receiving the call and many times they have cut the call. I am really worried. this really an unprofessional behaviour. I cannot even cancel my order and get refund.
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Jan 21, 2017
Complaint marked as Resolved 
Street Style Store customer support has been notified about the posted complaint.
Dec 12, 2016
saloni shrilal khatri's response
I have been trying to lodge a complain that I have received the wrong product. I have sent 4-5 emails but haven't receives any response. Also, we cannot connect to the customer care number ever. Order number: 1081097. I ordered 3 footwears. I received a wrong product, I ordered for 'Keep me in your heart for a while (marsala)' but received some other product. I didn't like it and so would like to return it.

Also, I received 'Beat up the block' in the same order. The heel color for each of the shoe in the pair differs and looks weird.
Verified Support
Dec 19, 2016
Street Style Store Customer Care's response
Hi Ankita,

Please accept my sincere apologies!

Kindly share your concerned order ID/registered email ID @ sss.[protected]@gmail.com so that we can look into the matter and resolve the issue up to your satisfaction.

Thank you
Street Style Store Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently
Jan 25, 2017
Updated by ankita anusruti
listen, the issue has not been resolved yet. I'm giving all the details of my order but still you're giving me wrong details about my order. look, on a serious note I'm done with you guys. please! return my money. And its a very old order, dont cancel my recent order. in total i have two orders.
mail id- [protected]@gmail.com
 
4 Comments

Comments

I have been trying to lodge a complain that I have received the wrong product. I have sent 4-5 emails but haven't receives any response. Also, we cannot connect to the customer care number ever.
I order shoe on 4th november and its been more than a month, they have refused to refund neither they are sending the products, horrible experience...
I have used their products and found them nice as in the quality.

And now, I have ordered two boots for 1300/- (#IN1112595), Order No. Order No.- 1132326
As I have placed the order on 12th Dec 2016 and its still showing "preparation in progress". I have even emailed them regarding my query but never got any revert.
Earlier also two of my orders got cancelled without any information.
By when can I receive my order?
Request you to please be active on mails and provide us a correct contact number.
I ordered shoes long back(15 days), no response, nothing . Please do respond customers .

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