[Resolved]  Street Style Store — Order confirmation yet not received and its prepaid that amounts to rs.1398

Address:New Delhi, Delhi
Website:www.streetstylestore.com

I have not received an order confirmation for order number [protected]-2711973.
Ccavenue reference[protected]
The payment has been done already and a confirmation from cc avenue has been received too. But, streetstylestore has not sent any order confirmation.
No tracking details has been sent.
In fact, my order details on my streetstyle store account doesn't even mention about this order.
This has to be rectified as soon as possible because the products are required for a wedding next week.
One of the products was listed under "same day dispatch" too.
Rectify it asap.
+2 photos
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Jan 1, 2017
Complaint marked as Resolved 
Street Style Store customer support has been notified about the posted complaint.
Verified Support
Nov 29, 2016
Street Style Store Customer Care's response
Hi Akshay,

Please accept our sincere apologies for the trouble.

I have went through your order history and came to know that we had received your payment worth Rs.1398/- on[protected] and the order was not placed properly, so we had placed the order from your cart on your behalf. As far as the delivery is concerned, it will be delivery within the promised period of time, i.e. 3-21 days.

Here are the details,

Order ID: 1108545

Product name:Solo Sashay Vegan Heel in Black - Shoe Size : 40 & Special Offer: Splash the Time Rain sneakers - Shoe Size : 38

For further query, please share your concern at sss.[protected]@gmail.com

Thank You
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently
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