[Resolved]  Street Style Store — product not delivered as shown

Address:Ahmedabad, Gujarat, 380015
Website:Street Style Store

I am very disappointed with the product delivered to me. I see the product looked entirely different on the site. Attached are the photos. If the product differs from the site, they should be notifying us. When the customers pay a price for the products, they should ensure they deliver a good quality product. As shown below, sneakers colour is Grey and Wedges are of Black colour, And they mention on the site that they cant exchange or refund the products. Seems more like the tactic used to fool the customers and gulp their money.
I need a severe action to be taken against this site.
+6 photos
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Sep 20, 2018
Complaint marked as Resolved 
Street Style Store customer support has been notified about the posted complaint.
Verified Support
Aug 07, 2018
Street Style Store Customer Care's response
Hi
This is regarding your exchange request. We would like to inform you that the whole exchange process has been automated to make it a better experience for our customers.
Now, you may initiate your exchange yourself. Here is the link to understand how it works.
http://streetstylestore.com/index.php?id_cms=7&controller=cms
When you follow the mentioned steps, your pick up will be arranged and it'll be attempted within 48 hours. Once the pick up is done and we receive the products in our warehouse, the credit note/replacement order will be made as per your selection you made while you initiated the exchange.
Thanks
SSS
Aug 07, 2018
Updated by HP3
I am unable to made an exchange from my side
Aug 07, 2018
Updated by HP3
And i want my money back
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