Suburban Diagnostics — Housekeeping / Administrative Services

Address:	Bibwewadi - Kondhwa Road
Website:	www.suburbandiagnostics.com

On Thursday, June 04, 2021 I had an appointment for a USG examination at 11:00 Hrs. at the Lulla Nagar, Bibwewadi - Kondhwa Road Centre. SID no.[protected].
On visiting the washroom at the centre, I found there was no soap in the dispensing bottle. It did contain about 5 mm of some very diluted water giving the impression of soap.
I pointed this out to the reception staff. They made a phone call to somebody upstairs. After my USG examination was over, I had to wait for the examination report. On checking the washroom, I found that the Soap had still not been replaced, even after a lapse of 12 to 15 minutes.
At this point I requested to see the person who is responsible for the housekeeping / administrative services at the centre. After having had to raise my voice one Mr. Santosh Pakhare showed up as to the person in-charge of the centre. He appeared to be most casual about the absolutely callous and low level of hygiene, more relevant in these times of the COVID PANDEMIC.
I wonder, if SUBURBAN DIAGNOSTICS Centres consider it as improper to maintain proper level of hygiene.
I would definitely like to inform you that I am think this should also be brought to the appropriate Health Authorities in Pune as well as the medical community at large.