Sulekha.com — i am complaining about the pureit water purifier repair that was not done properly.

Hi,

On 9th may 2020, i placed a request to fix my pureit water filter via sulekha.
A guy named ajay (Ph -[protected]) from druthi enterprises came to fix it. He said he has fixed the water filter and collected rs 650 from us. But, looks like he hasn’t fixed it properly. Now our water filter is not working. We have no water ti drink now.
I am really disappointed with the service provided by that guy via sulekha.

Please can you consider this as my complaint and take immediate action to fix my water filter asap.

Regards,
Mahalakshmi
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Sulekha.com customer support has been notified about the posted complaint.
Verified Support
May 13, 2020
Sulekha.com Customer Care's response
Dear Mahashree,
Greeting from Sulekha.com!
We are extremely sorry to hear about this and even more sorry to disappoint a customer like you. This is certainly not the experience we intend to offer our customers. We will look into your issue right away. Please share your contact details. We will get back to you soon with a solution.
Warm regards,
Team Sulekha.
Verified Support
May 19, 2020
Sulekha.com Customer Care's response
Dear Mahalakshmi,
Greeting from Sulekha.com!
As requested, please share your contact number to address your query, since the number which you have provided of the service provider is not matching in our records.

Warm regards,
Team Sulekha.
Verified Support
May 20, 2020
Sulekha.com Customer Care's response
Dear Mahalakshmi,
Greeting from Sulekha.com!
As requested, please share your contact number to address your query, since the number which you have provided of the service provider is not matching in our records.

Warm regards,
Team Sulekha.
Verified Support
May 21, 2020
Sulekha.com Customer Care's response
Dear Mahalakshmi,
Greeting from Sulekha.com!
As requested, please share your contact number to address your query, since the number which you have provided of the service provider is not matching in our records.

Warm regards,
Team Sulekha.
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