Sulekha.com — laptop returned back in dead condition

Address:Akhilesh laptop repairing center, patna, Patna, Bihar, 800025

I had given my laptop to akhilesh laptop repairing center patna. My acer laptop was having problem that only touch point working. Keyboard function was not working.
I was assured by akhilesh laptop repairing center that it will be repaired. I had given my laptop for repair. Then i kept calling laptop technician for details but no response. Always phone switched off. Then after about 20 days later this guy called me that laptop couldn't be repaired and returned back my laptop in totally dead condition. I asked this guy that i had given you laptop in working condition but not w it is totalky dead. He said that it crashed and cannot be repaired. I requested him to give me in same condition as it was given. But he refused and behaved very arrogantly. I am so depressed with the service of akhilesh laptop repairing center that i am putting this complaint against him. I will not suggest anyone to trust this akhilesh laptop repairing center. This guy is fraud.
Was this information helpful?
No (0)
Yes (0)
Sulekha.com customer support has been notified about the posted complaint.
Verified Support
Oct 29, 2019
Sulekha.com Customer Care's response
"Dear customer,

Greeting from Sulekha.com!

We are extremely sorry to hear about this and even more sorry to disappoint a customer like you. However, we'd like to learn more about your situation and we want to make things right. So, please give a call or Whatsapp at [protected] or email to [protected]@sulekha.com and we will get back to you promptly. We look forward to hearing from you and earning you back your business.

Warm regards,
Team Sulekha"
Verified Support
Nov 23, 2019
Sulekha.com Customer Care's response
Dear Customer,

Greeting from Sulekha.com!

As requested you earlier, Please do share your contact at ([protected]-WhatsApp) to contact you or email us at ([protected]@sulekha.com).

Warm regards,
Team Sulekha.
Verified Support
Nov 25, 2019
Sulekha.com Customer Care's response
Dear Customer,

Greeting from Sulekha.com!

As requested you earlier, Please do share your contact at ([protected]-WhatsApp) to contact you or email us at ([protected]@sulekha.com).

Warm regards,
Team Sulekha.
Verified Support
Nov 28, 2019
Sulekha.com Customer Care's response
Dear Customer,

Greeting from Sulekha.com!

As requested you earlier, Please do share your contact at ([protected]-WhatsApp) to contact you or email us at ([protected]@sulekha.com).

Warm regards,
Team Sulekha.
Verified Support
Nov 29, 2019
Sulekha.com Customer Care's response
Dear Customer,

Greeting from Sulekha.com!

As requested you earlier, Please do share your contact at ([protected]-WhatsApp) to contact you or email us at ([protected]@sulekha.com).

Warm regards,
Team Sulekha.
Complaint comments 

Comments

is that service center belongs to authorised by acer company.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sulekha.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    44%
    Complaints
    1688
    Pending
    744
    Resolved
    551
    Sulekha.com Phone
    +91 44 3021 3000 (Head Office)
    Sulekha.com Address
    # 484 & 485, 4th Floor, Pantheon Plaza, Pantheon Road, Egmore, Chennai, Tamil Nadu, India - 600008
    View all Sulekha.com contact information