[Resolved]  Sulekha.com — tv repair samsung

Address:New Delhi, Delhi, 110092

16 days back i requested for a tv repair service from sulekha using the no [protected]. It was regarding the automatic decrease in tv volume to 0 and continues appearing of volume control panel. Harjeet electronics called me and send the concerned person. The mechanic in a very casual attitude told us that the problem is because of less usage of panel buttons and walked away after taking the service charges. After 5 minutes i noticed that the issue hasn't been resolved and called the mechanic. He at first didn't pic my call and after 5 minutes made an excuse that he would need panel buttons for repair and he is not having them right now. He told me to come next day but since i have been calling the person and harjeet electronics for the past 15 days and they makes the same excuse that panel buttons are not available.
Is it so difficult to get panel buttons for samsung led tv. Harjeet electronics not even cared to call me for a reply. They simply ignore the conversation. The services are paid and i guess it is their way of fooling all the customers.
This is my first experience with sulekha and i am sure that it will definitely be my last.
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Dec 26, 2017
Complaint marked as Resolved 
Sulekha.com customer support has been notified about the posted complaint.
Verified Support
Nov 21, 2017
Sulekha.com Customer Care's response
Dear Sir/Madam,

Apologies for the inconvenience caused, As per your query on Sulekha.com complaint has been raised. Your complaint Id: - 1034082. We will revert you as soon as possible with customer feedback.

Please write to ([protected]@sulekha.net) for any queries.

Warm Regards,
Team Sulekha
Complaint comments 

Comments

Please remove my number [protected] from sulekha. I dnt need any Tiffin Services and getting n calls from there. Someone else by mistake might have uses some digit incorrectly

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