[Resolved]  Sulekha.com — unprofessionalism/refund

Address:560078
Website:www.sulekha.com

Sulekha.com is the worst company I have ever come across, they portrait them self to be the best in the real estate business but they are utter waste. Pls be careful before doing any business with them, there management is very careless and unprofessional. At the time of taking money they will give you lot of false promises, don't fall for it!!! I took a paid listing on sulekha to post my properties, Mr Uday one of the sales representative of sulekha had come to our offc, he gave us lot of hopes and took us for a drive. The management is very unprofessional, first of all they don't pick up the calls, if they do so, they will not bother what your concern is about & wouldn't provide relevant solution. The people working there are very rude and useless. They don't have there facts cleared(very good at confusing their clients), they need training!!! lol
They delayed the work initially, after complaining multiple times, they started the work that too with lot of mistakes. I took 3 months package where as it took almost one month to start the work, that too after making hell lot of calls and emails. Now I have been making calls since so long they are neglecting my calls and if by chance i get connected to them, they have this standard statement "our sales team will reach you" which never happened. I am really frustrated and want the refund, i haven't got even one single lead from them. For tat too they are blaming my company that our project isn't good and wouldn't receive any attention from clients. Come on!! its not the first time am doing business!!! A genuine company would never fool its clients, mistake happens but you should correct them rather than neglecting them. Ignorance is not the solution, you will loose your clients if you work this way.
They haven't refunded my money yet, nor responding to my calls. Please do not do any business with them if you don''t want to get cheated.
Was this information helpful?
No (0)
Yes (0)
Aug 17, 2018
Complaint marked as Resolved 
I haven't got any call or email from sulekha.com, why is it marked resolved here.
Sulekha.com customer support has been notified about the posted complaint.
Aug 17, 2018
Updated by manisharawat
Sulekha.com is the worst company I have ever come across, they portrait them self to be the best in the real estate business but they are utter waste. Pls be careful before doing any business with them, there management is very careless and unprofessional. At the time of taking money they will give you lot of false promises, don't fall for it!!! I took a paid listing on sulekha to post my properties, Mr Uday one of the sales representative of sulekha had come to our offc, he gave us lot of hopes and took us for a drive. The management is very unprofessional, first of all they don't pick up the calls, if they do so, they will not bother what your concern is about & wouldn't provide relevant solution. The people working there are very rude and useless. They don't have there facts cleared(very good at confusing their clients), they need training!!! lol
They delayed the work initially, after complaining multiple times, they started the work that too with lot of mistakes. I took 3 months package where as it took almost one month to start the work, that too after making hell lot of calls and emails. Now I have been making calls since so long they are neglecting my calls and if by chance i get connected to them, they have this standard statement "our sales team will reach you" which never happened. I am really frustrated and want the refund, i haven't got even one single lead from them. For tat too they are blaming my company that our project isn't good and wouldn't receive any attention from clients. Come on!! its not the first time am doing business!!! A genuine company would never fool its clients, mistake happens but you should correct them rather than neglecting them. Ignorance is not the solution, you will loose your clients if you work this way.
Haven't received any call or email from sulekha.com.
Verified Support
Aug 18, 2018
Sulekha.com Customer Care's response
Dear Sir/Madam,

Thank you for your valuable email.

We are unable to attend to the problem since you have not provided us complete details. Please let us know your registered contact number to take necessary action.

Please write to [protected]@sulekha.com for any queries.

Warm Regards,
Team Sulekha
Aug 18, 2018
Updated by manisharawat
Hi Sulekha I have forwarded the mail to [protected]@sulekha.com with my contact details. I request you to resolve the issue as soon as possible as it been a long time since I have been struggling to get my refund.
Thanks
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sulekha.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    44%
    Complaints
    1687
    Pending
    742
    Resolved
    551
    Sulekha.com Phone
    +91 44 3021 3000 (Head Office)
    Sulekha.com Address
    # 484 & 485, 4th Floor, Pantheon Plaza, Pantheon Road, Egmore, Chennai, Tamil Nadu, India - 600008
    View all Sulekha.com contact information