[Resolved] Sun Direct — against sun direct customer care | |||
I have paid 690/- for Telugu dpo1 and Zee prime pack for 3 months. But it got activates only dpo1 for one month and not added Zee prime pack. I called many times to care people they said technical issue .and they said call back after 1hr . It's been one day and they r not resolved my issue when I asked them seriously for my refund they send only 400/-. What about 78/- remaining amount? They are keep on saying call after some time. If this issues is not resolved plz refund my fu punt and take Ur sundirect dish. Evarymonth I'm facing issues. But these people are not able to resolve. I don't know who hired them. One guy saying recharge with this amount and another guy sayi g reacharge with that amount.they don't know min knowledge on this. How can they resolve . Indeed immediate response and clear this issue.litterally they are wasting my time and peace. Since yesterday I keep trying them and they picked up cal after 30min . I lost my patience and they played with my emotions.mentally torched me.ot not about money it's about how they are playing with the customers. I need immediate resolution. Was this information helpful? | |||
May 23, 2019 Complaint marked as Resolved Sun Direct customer support has been notified about the posted complaint. Verified Support Apr 19, 2019 Sun Direct Customer Care's response Dear sir We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same. Regards Sun direct Customer care | |||
2 Comments | |||
Comments
Recharged dpo 2 kannada pack..
Asked for confirmation..
No body responded..
No mail responses.. after sending 3-4 mails
None of customer care no works.
Called customer care 10 times no one spoke.
Asked for confirmation..
No body responded..
No mail responses.. after sending 3-4 mails
None of customer care no works.
Called customer care 10 times no one spoke.
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