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[Resolved]  Sun Direct — Channels are not coming after recharge

I have recharged my sun direct 11 days back. Since then I'm not getting channels mentioned in the pack. Only some free channels are coming. I have complained about 20 times this with customer care and distributors. They are not helping. Costumer service is very bad.
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Complaint marked as Resolved Dec 4, 2020
not resolved, simply changed the status as resolved. Sun direct is a fraud

Complaint Status


[Dec 04, 2020] Sun Direct customer support has been notified about the posted complaint.
Updated by Nithin B D Dec 04, 2020 Simply they are marking as resolved without contacting or doing anything
Updated by Nithin B D Dec 04, 2020 Sun direct is a fraud business people
Verified Support
Sun Direct Customer Care's response Dec 05, 2020 Dear sir,

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards,
Sun Direct Team.
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    Sun Direct
    Customer Care Service
    Customer satisfaction rating
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    73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
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