[Resolved] Sun Direct — channels not displaying after recharge

Nxn@1994

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600029

Hi,
My smart no: 103* and i have recharged 6month malayalam cinema+sports pack. Most of the important channels (Like sun tv, surya tv, comedy central, vijay tv and much more) are not displaying after three months of recharge. This issue occurs every three months and i appoint a service guy from sun direct to fix for which i pay 250rs for every service done and this is the fifth time i am the issue. This is the worst customer service and dish tv i have used. Do resolve the issue or please disconnect my service.

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Feb 20, 2019

Complaint marked as Resolved

Sun Direct customer support has been notified about the posted complaint.

Verified Support

Jan 20, 2019

Sun Direct Customer Care's response Dear Sir,

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards
Sun Direct Team