[Resolved] Sun Direct — double time gst charges in sun direct recharge

Lakshman Sakare

from Hyderabad, Telangana

Address:

Suchitra,, Hyderabad, Andhra Pradesh, 500055

I have recharged some extra channels other than my pack. While selecting channels GST amount is applying and while recharging the same amount also GST is applied. Why two times ur deducting GST for one time recharge.

This month i have selected some channels charged around 64 rupees for this GST applied 12 rupess around 76 rupees amount shown.
For this i added amount 100 rupees for that also i got 15.5 rupees deduction total i spent 91.5 rupees for 64 rupees value channels.

Why ur deducting this many times for one recharge

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Nov 11, 2019

Complaint marked as Resolved

Sun Direct customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2019

Sun Direct Customer Care's response Dear sir

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards Sun direct
Customer care