[Resolved]  Sun Direct — hd package recharge problems

Address:Thrissur, Kerala, 680569

I have upgraded normal setup sun direct sdbox to hd and viewed hd for few months after that usually use normal package and now when i try to activate hd package i couldn’t. When i try to connect customer care enakulam branch. I faced completely disappointed responses and they can’t even understand i’m already upgraded. I had to wait on hold for long time to resolve this more than 30 minutes and lost lots of money too. Custemor care peoples are not even ready to hear our problems.
Pleas find a solution for this.
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Jul 5, 2018
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Jun 02, 2018
Sun Direct Customer Care's response
Dear sir

Kindly provide the Valid mobile or smart card number to contact and resolve the issue .

Regards Sun direct
Customer care .
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