[Resolved] Sun Direct — hd set top box connection no. [protected]

k rama kumar

from Burla, Odisha

Address:	Khordha, Odisha, 750006
Website:	Sundirect

I have exchanged sundirect sd set top box with sundirect hd set top box model hs7530 digital satellite receiver i started watching hd channels at brahmapur orissa
When i shifted my house to balugaon orissa i reinstalled it now i could not able to watch any hd channels. When i complained about the matter with sundirect regional executive he saying urs sd set top box needs to replaced with hd set top box. And sundirect website not allowing me to subcribe for hd channels earlier i subcribed hd channels on the same website with same hd set top box now sundirect denying to provide me hd channels on same smart card. This is injustice done to me by sundirect company

Regards
K rama kumar

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Nov 9, 2018

Complaint marked as Resolved

Sun Direct customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2018

Sun Direct Customer Care's response Dear sir

We tried contacting you in the number mentioned in your account but we could not reach you.
Please mention your alternate contact number in which we can reach you and serve you better.

Regards Sun direct
Customer care