[Resolved] Sun Direct — I recharged my sundirect account by QUICK RECHARGE through phonepe . Transaction was successful but recharge was failed.
I recharged my sundirect account by quick recharge link( CR-ID is CR[protected] and REF[protected] through phonepe (Transaction ID- T2104291341086714557212) . Transaction of 351/- was successful but recharge was failed. Money got deducted from my bank account.
When I contacted customer support they mentioned they are not responsible for money deduction.
So please look in to this issue and provide refund.
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May 8, 2021Complaint marked as Resolved
Support team contacted through phone call, discussed regarding the issue and and amount has been credited to account balance. Thank you.
Apr 30, 2021
Sun Direct customer support has been notified about the posted complaint.
May 01, 2021Sun Direct Customer Care's response Dear sir,
As per the conversation customer complaint regarding balance not credited issue same has been resolved
Sun Direct Team
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