[Resolved] Sun Direct — I recharged my sundirect account by QUICK RECHARGE through phonepe . Transaction was successful but recharge was failed. | |
I recharged my sundirect account by quick recharge link( CR-ID is CR[protected] and REF[protected] through phonepe (Transaction ID- T2104291341086714557212) . Transaction of 351/- was successful but recharge was failed. Money got deducted from my bank account. When I contacted customer support they mentioned they are not responsible for money deduction. So please look in to this issue and provide refund. Was this information helpful? | |
May 8, 2021 Complaint marked as Resolved Support team contacted through phone call, discussed regarding the issue and and amount has been credited to account balance. Thank you. Sun Direct customer support has been notified about the posted complaint. Verified Support May 01, 2021 Sun Direct Customer Care's response Dear sir, As per the conversation customer complaint regarding balance not credited issue same has been resolved Regards, Sun Direct Team | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
2481
Pending
0
Resolved
1460
View all 2481 Sun Direct reviews & complaints
+91 76 0101 2345 [Customer care]
73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
View all Sun Direct contact information
Post your Comment