Sun Direct — money deduction but not reflected balance in account | |||
Hi there, i recharged sun direct thru sun direct app (redirected to paytm in payment option) rs255 on 5th sept 2019 7:51 am, and immediately i went for another recharge the same day 7:57am for the same amount which got duducted money from paytm wallet and didn't reflected the balance in sun direct account.when i call sun direct customer care they are saying cock and bull Stories. Plz find the attachments and do the needful. My registered contact number - [protected] My smart card/cdsn no - [protected] Was this information helpful? | |||
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Sun Direct customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
E 38 42 error
Reply
Sun direct app don't have any option for recharging the card through the app. When we use third party platforms the money gets deducted and no refund will be provided. And there is no proper customer serivice and no response from them. The channels provided are not as per trai rules and gst is being levied at the end of transaction.
Hello,
My smart card no: [protected]
We need name change on this card pls change the name to N BHANU PRAKASH and if we want to link aadhar proof my aadhar number is :[protected], pls do it needfully,
Thank you.
My smart card no: [protected]
We need name change on this card pls change the name to N BHANU PRAKASH and if we want to link aadhar proof my aadhar number is :[protected], pls do it needfully,
Thank you.
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