[Resolved]  Sun Direct — My subscription is not activated

Today in the morning I subscribed 3 months basic telugu economy pack. The subscription is not activated till now. When I consulted the helpline they did nothing and told me that there is a problem in the set top box . Actually Zee telugu pack is running now. The telugu economy pack is not activated, The screen shows that I should subscribe the pack. What should I do now? Unless return my subscription money and I will move to another service. My CDSN no is [protected]. Please take necessary action in this matter.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2021
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Apr 24, 2021
Sun Direct Customer Care's response
Dear sir,

As per the conversation customer requested plan Telugu Economy Package Basic Subscription 3 Months Renewal already activated he receive the picture issue was resolved

Regards,
Sun Direct Team.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sun Direct
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    2481
    Pending
    0
    Resolved
    1461
    Sun Direct Phone
    +91 76 0101 2345 [Customer care]
    Sun Direct Address
    73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
    View all Sun Direct contact information