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Sun Direct

[Resolved]  Sun Direct — no channels

Address: 560010

I recharged for 200 to my number - [protected] on sundirect webpage.
Account balance is now 175!! What happened to the 25!

And best of all i don't see any channels on tv!!!

I called the customer care service and waited for 12 minutes for a person to say hello and hang up on me.
Tried using the chat service on sundirect portal, no one replies even after 30 minutes of wait time!

Please look into it.
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Apr 2, 2019
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Mar 01, 2019
Sun Direct Customer Care's response Dear sir

We tried contacting you in the number mentioned in your account but we could not reach you.
Please mention your alternate contact number in which we can reach you and serve you better.

Regards Sun direct
Customer care
 
1 Comment

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Comments

Recharge done but channel not comming.i have calling from customer care but not responding.i have done recharge 10-feb-2018 still channel is not coming.please find the problem and resolve immediately.i want to tegulu package only.
Reply
narendra chamana's reply, Feb 12, 2019
My card no is 10544000895

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