[Resolved] Sun Direct — not able select any fta channels in my fta list

1 Review
Hennabail - Doddajeddu, Hosangadi, Kundapura, Karnatakak, India
 Ganesh K Shetty on Jan 5, 2020
I have base pack my fta subscribed.in that only dd channels are selected by default. I am getting error in both website/sundirect android app while selecting channels in the fta list.
I am trying to select all kannada free to air channels but getting error.
This has been notified to customer care. But useless information i got.
Please resolve this asap. I am not able to watch any fta channels for which i paid rs.153
Complaint marked as Resolved Feb 7, 2020

Complaint Status

[Jan 05, 2020] Sun Direct customer support has been notified about the posted complaint.
Verified Support
Sun Direct Customer Care's response, Jan 06, 2020
Dear sir,

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Sun Direct Team.
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    Sun Direct - not able select any fta channels in my fta list