[Resolved] Sun Direct — recharge problems | |||
Sir I recharged rs 200 in my sun direct through sun direct apk on 21/4/2019, sun direct number [protected], still now amount not credited in my account.i transfered rs 200 in cirtus solution pvt ltds account, this name automatically genereted throgh sun direct app and i paid rs 200 through my federal bank online account. still now my sun direct not recharged.so please rectify the complaint. Details attached as screen shot image. Regards Biju selvan Was this information helpful? | |||
Jun 5, 2019 Complaint marked as Resolved Sun Direct customer support has been notified about the posted complaint. Verified Support May 02, 2019 Sun Direct Customer Care's response Dear sir We tried contacting you in the number mentioned in your account but we could not reach you. Please mention your alternate contact number in which we can reach you and serve you better. Regards Sun direct Customer care | |||
 3 Comments | |||
Comments
Sun direct irritating me. Sun Direct is failure to provide good quality service. At least once in a week I call to the customer care, because of channel failure. After that they replay that they will take complaint, the service team will reach me, and ₹150 is the fees for the service. Please help me.
Reply
We r using sun direct Malayalam . We used to recharge Malayalam pack for rupees 235/-every month. In the last week of May onwards Suddenly Asianet channel not getting so we again recharged before the expiry date even we r not getting Asianet also some other Malayalam channels. Kindly do the needful.
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