[Resolved] Sun Direct — regarding recharge issue | |
Hi, I have recharged my sun direct account with Smartcard no. [protected] through sun direct app with a pack of Rs. 210 on 11 November 2019 @ 6.57 pm. The payment mode was selected as Google pay and the amount deducted and recharge is not successed till now. As I contacted the customers care, they asked me to wait for 3 hours for the recharge to be proccesed.. I want my money back or get my account Recharged. I hereby attach the details of transaction and other details. Please kindly reslove my complaint as soon as possible or else Iam going to consumer forum Regards, Akshay krishna [protected] Was this information helpful? | |
Dec 18, 2019 Complaint marked as Resolved Sun Direct customer support has been notified about the posted complaint. Verified Support Nov 14, 2019 Sun Direct Customer Care's response "Dear sir, As per the conversation, requested plan Malayalam DPO 1 Pack Basic Subscription Monthly Renewal has been already activated same has been resolved Regards, Sun direct Team." | |
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