[Resolved]  Sun Direct — regarding zee kannada channel activation

Address:Mandya, Karnataka, 571434

Sun direct id[protected]

Transfer no = [protected]

Customer reference no =[protected]

Sir we are recharged the zee kannada pack deducted amount but still not activated.

Hello sir, not only this time,, every time after recharge we make call to the costomer call center, its take too much time to activate again, and take more & more formalities..

Very bad experience
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Aug 16, 2019
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Jul 16, 2019
Sun Direct Customer Care's response
Dear sir

Kindly provide the Valid smart card number or mobile number to contact and resolve the issue.

Regards Sun direct
Customer care
Complaint comments 

Comments

I rechaged 199 rs through My sundirect app via upi payment..

Merchant id : [protected]@axisbank
My id : [protected]@ybl
Transaction id: AXId9d167cc70ba4c8982019d13ea30217d

Payment successfully credited to citruspay. But not credited to sundirect..

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