[Resolved]  Sun Direct — rs. 589/3months malayalam dpo pack

Address:Sun direct chennai, Ernakulam, Kerala

I had top up my sun direct [protected] on 10/6/19. Company offered 3 month validity for the same through amazon and sun direct kerala circle home page. On 4/8/19 i had called to customer care center of sun direct to add on channel. That time customer care executive inform me that my pack validity will expire on 10/8/19 instead of 10/09/2019 for that she told the reason i had failed to inform they after recharge.in their advertise there is no information about it. When i asked them they are telling unlogical technical problems.
Kindly take necessary action to advice sun direct company to restore the same
Was this information helpful?
No (0)
Yes (0)
Sep 7, 2019
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Aug 06, 2019
Sun Direct Customer Care's response
Dear mam,

As per conversation we had, enquired about add-on activation has been clarified.

Regards,
Sun Direct Team.
Complaint comments 

Comments

Dear sir:-

my name is balamurali from tamil nadu i have one sundirect sd connection. i request to change my name and address, my mobile number All so. can u change my address please
CDSN.NO=[protected].
address, Balamurali, (cell.no)[protected]
1G1, TAMS COLONY,
Near Bharathiyar ITI, Dharmapuri.636701.

Thank you.
I am not able to view Sony TV channels.Pls activate.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sun Direct
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    2481
    Pending
    0
    Resolved
    1461
    Sun Direct Phone
    +91 76 0101 2345 [Customer care]
    Sun Direct Address
    73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
    View all Sun Direct contact information