[Resolved]  Sun Direct — transaction problem

Address:534467

I recharged sundirect dish yesterday through my sun direct app.
I subscribed telugu dpo1 which is rs 212
And paid it through phone pe app and transaction details showed that i subscribed the telugu dpo 1 plan and my money is also deducted from my account

When i switch on the tv, it showed to recharge and my recharge is not done and. There is no activation message to registered number since yesterday. I called customer care number several times no response and i mailed them and sent several chat messages still there is no reply
Please do resolve the problem and activate our dish as soon as possible
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Jul 25, 2019
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Jun 21, 2019
Sun Direct Customer Care's response
Dear sir

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards Sun direct
Customer care
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