[Resolved]  Sun Direct — worst service and their customer support has illiterate people

Customer support person talks like a rowdy and even after telling him to slow down his voice and watch out his words. Unbelievable experience. They never sounded like trained customer support, this really needs to be investigated if they are genuinely qualified to be customer support as they will know the address and our mobile numbers. Last person i spoke to his name was prabhu and he refused to give his full name also he was not ready to connect to his manager when i asked him to.
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Nov 10, 2018
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Oct 08, 2018
Sun Direct Customer Care's response
Dear sir

Kindly provide the Valid mobile or smart card number to contact and resolve the issue .

Regards Sun direct
Customer care .
Complaint comments 

Comments

I have recharged my sun direct [protected] on 30.09.2018 from google tez rs 500.UPI Transation id is[protected] BBPS id is BD01G7984399, Billdesk id is BDGO[protected]ohsbi.
Please resolve the matter.
I installed Sun direct DTH service which is not available ZEE Tamil HD channel I really disappointed which is good service and working Sun direct is very well
in Telugu ZEE channel available in this DTH may I know why not updated in Zee Tamil in sun direct DTH and do needful for customer satisfaction
S Arumugham's reply, Sep 30, 2018
I installed Sun direct DTH service which is not available ZEE Tamil HD channel I really disappointed which is good service and working Sun direct is very well
in Telugu ZEE channel available in this DTH may I know why not updated in Zee Tamil in sun direct DTH and do needful for customer satisfaction

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