[Resolved] Sun Direct — wrongly recharged dth

 
4 Reviews
India
 Kanna86 on Dec 2, 2018
Sir / madam,

I have recharged on 01.12.2018 in online sbi of my sun direct dth for 230 rs.

My smart card number wrongly sent by me but the amount 230 rupees deducted by sbi.

Message received is successfully recharged of 230 rs.

Please help me the amount will refund or not. If refund is there how many days it will take plesae clarify my queries.

I hope u refund the amount.

Thank you
Complaint marked as Resolved Dec 2, 2018
My sun dth number is 41156464423.bt i recharged some other number

Complaint Status


[Dec 02, 2018] Sun Direct customer support has been notified about the posted complaint.
Verified Support
Sun Direct Customer Care's response, Dec 03, 2018
Dear Sir,

We regret to inform you that the given smart card number is invalid. Please provide valid Smart card number and Registered Mobile number.

Regards sundirect
customer care
Complaint comments  3 Comments     Updated: Share0Tweet0

Comments

Sir 28/11/18 About 11.15 I have done Three 230+amount recharge from FreeCharge app
One 230 amount has been sucess and another two amount are still in processing state I need to knew that my amount has been recharged or not inorder to take certain actions
I want to know t pin number to log in to the sun direct app .
Please change the mobile number of my sun direct I'd "[protected]" to "mob: [protected]"

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    Sun Direct - wrongly recharged dth