SunDirect DTH — Recharged a wrong DTH account need refund

I have done a sun direct recharge to a wrong account

Correct Smart card no. [protected]
Wrong smart card no. [protected]
Recharged amount: 219
Recharged date : 22/10/2020
Contact no. [protected]
Recharges through: Phone pe App
Transaction I'd:
N2010221113515582143639
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Comments

Such a pathetic service sundirect provide no help at all
Agent called me and said they will give call back within 1 hour it's been 24 hrs no call at all
I[censored] cannot do what u have promised then please don't give a fake promise to the customers

I am going to disconnect the sundirect service from my home

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