[Resolved]  Sundirect — money deducted recharge not done

Address: Chennai, Tamil Nadu

I recharged for rs 219 (Smart card [protected]) malayalam dpo pack on 08/12/2019 morning 7.46am by sundirect app choosing upi via google pay. The google pay transaction was successful but the amount was not reflected in transaction history of my sundirect account and recharge was also not done. As usual the customer care of sundirect begun to say about 3 hours window period, after couple of three hours they have changed the duration to 24 hours. I have been already cheated by them once in september 2019, the app crashed in middle of transaction in september 6 2019 recharge (Rs 210 that time) till now after 3 months has not been reverted back. So i think this time also the same thing is going to happen. One request for sundirect is please cheat some corporates and don't loot ordinary middle class people. I am attaching screen shot of payment, people please beware of sun network. I am making online transactions since 2012 and of course there have been many occasions of problems in transactions and in all of them my money have been reverted with in one week at all times except with sundirect, i had a transaction problem with their app in september 2019 still now no refund and today also money deducted from my account. Please don't cheat me at least this time.