[Resolved] Sundirect — Payment successful but recharge status pending

[Resolved] Sundirect — Payment successful but recharge status pending

S Sathiyamoorthy Praveeen Jan 20, 2021

I hav recharged for 197.30 rs for tamil dpo1 pack but amount not reflected in sundirect account I also contacted customer care they said amount not credited to sundirect Transaction reference number 29788668 Was this information helpful? No (1) Yes (6)
Aug 5, 2021 Complaint marked as Resolved Sun Direct customer support has been notified about the posted complaint. Jan 21, 2021 Updated by Sathiyamoorthy Praveeen They updated the balance.. Verified Support Jan 22, 2021 Sun Direct Customer Care's response Dear sir, We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same. Regards, Sun Direct Team.
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