[Resolved] Surat Fabric — non delivery and no response
T
trikutam
from Hyderabad, Telangana
Address:
Surat, Gujarat
No delivery even after 12 days. Not even bothered whether customer has delivered recceived the delivery or not. They charged 1000rs as advance. The delivery vendirs choosen are also very worst. When asked about package status reason quoted was diwali. The packege was ordered on 9th oct today is 20th oct. So far i donot even know whether my package will get delivered or my 1000rs will be gone.
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Oct 25, 2017
Complaint marked as Resolved
The company was on Diwali vacation till 25th Oct. I received my package very late.
Please let us know your order number so that we can give you the exact report on the delay of your order.
With all due respect Sir/Mam, Complete textile market of Surat was closed after Diwali for almost 15 days. And it happens every year. Even we did put up a notice on our website regarding the same. Still we are sorry for the inconvenience caused to you.
With all due respect Sir/Mam, Complete textile market of Surat was closed after Diwali for almost 15 days. And it happens every year. Even we did put up a notice on our website regarding the same. Still we are sorry for the inconvenience caused to you.
Regards,
Team Suratfabric.com