Surat Fabric
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Surat Fabric Complaints & Reviews

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Archana Naphade
Sep 1, 2020
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Faulty product and no returns

Address: Surat
Website: www.suratifabric.com

I purchased my haldi saree from suratfabric. The saree is smaller than 5.5 meter and the work is of bad quality. The pearls keep falling off. I posted same review on their website, which they purposely do not display. They did not accept return as well. This website prefers imposing their substandard products onto their customers in exchange of their hard earned money....
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A
alisha@123.
Jun 23, 2020
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Products not delivered

I has ordered 4 suit from suratfabric.com of rs 3205/- on 13 june it's been 10 days and yet i didn't received my order. I had done message on their watsapp no. On 15 june but they said order will be delivered in 10 days but it's 23 june and i didn't received my order. I had been messaging on their watsapp no. Since morning but didn't replied even after seeing my msg. I think i had lost my money. We earn this much money hardly and it's gone....
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ZainabRaja
from Hyderabad, Telangana
Dec 11, 2015
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Non delivery of order after taking advance payment

Address: Bangalore, Karnataka, 560029
Website: www.suratfabric.com

Hi, I had ordered a catalog of 16 dressed (Order #11776) on DEC 9 2015 from www.suratfabric.com as Cash on Delivery by making advance of 1000 INR via NEFT transferas per the website policy. I have been contacting the owner on the phone number [protected] and emailing on [protected]@suratfabric.com but not received any response for my order being shipped. The only response I received was an automated receipt for my order which indicated...
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trikutam
from Hyderabad, Telangana
Oct 20, 2017
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Address: Surat, Gujarat

No delivery even after 12 days. Not even bothered whether customer has delivered recceived the delivery or not. They charged 1000rs as advance. The delivery vendirs choosen are also very worst. When asked about package status reason quoted was diwali. The packege was ordered on 9th oct today is 20th oct. So far i donot even know whether my package will get delivered or my 1000rs will be gone.
Oct 25, 2017
Complaint marked as Resolved 
The company was on Diwali vacation till 25th Oct. I received my package very late.
Please let us know your order number so that we can give you the exact report on the delay of your order.
With all due respect Sir/Mam, Complete textile market of Surat was closed after Diwali for almost 15 days. And it happens every year. Even we did put up a notice on our website regarding the same. Still we are sorry for the inconvenience caused to you.

Regards,
Team Suratfabric.com
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    A
    Ashwini Tagde
    from Ghugus, Maharashtra
    Jul 12, 2017
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    Address: Surat, Gujarat
    Website: Www.suratfabric.com

    Hello i have ordered an 10 pieces embroidery plazzo catalogue and paid 1000rs in advance as per there cash on delivery policy in the account details provided by them and also have malied them as well as called on the number provided but haven't received any response from them neither got any reciept of advance payment. It has been 3 days and i haven't still received any feedback from them.
    Hello,
    We are sorry that you faced trouble.
    Actually the reason is that complete textile markets of Surat were closed due to strike against GST. Due to which we were not able to ship your order. As soon as the markets opened, we did ship your order and was even delivered to you by Urgent priority.
    Please kindly change your complaint status as it taints our company's image.
    Thanks in advance.
    Regards,

    Team Suratfabric.com
    [protected]
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