Suvidhaa — Railway account portal

Address:

Hoshiarpur, Punjab, 146001

My Complaint against Suvidhaa Infosys. I am subagent of Suvidhaa Portal. I am a regular agent of Suvidhaa. Last month my Railway portal is not working in my Personal Desktop (PC) and i will change my Railway Portal system from One PC to my another Pc due to low memory of My CPU. When i had changed my Railway Portal system then we already talk with the Suvidhaa Excuative and he helped me very well that time and i took a demo of booking railway ticket from Suvidhaa portal. In that time my balance is Aprox 1500/- and Railway ticket booking amount is Aprrox 2800/-. When i booked that ticket system show you have low balance and your ticket cannot be confirmed. In that time no amount deduct from my Suvidhaa Acocunt. But after 10 days suvidhaa deduct such a Aprx amount 2800/- from my portal when i called Suvidhaa Center then there is no response come back to me. Whenever i called to suvidhaa center every time their executive tell me we will revert you soon . I have all the conversation with the Suvidhaa and Suvidhaa executive number is [protected]. They always tell me please wait for 48 hr but still 15 days had gone. No one response from the Suvidhaa Side. SUvidhaa Booking ID[protected] And TIcket PNR Number is [protected] Dt. 22.12.15 . BOoking has been tried on 22 Dec 2015 and payment had been deducted on Dt 30.12.15. No response come from the Suvidhaa side. My Agency name is Narindera Enterprises.Agency Code RT 157706 and Contact Number is :- +[protected]