Suzuki Motorcycle India — Extended warranty not generated by dev suzuki dealer

Address:	Dealer Dev suzuki kareli district Narshingpur (mp)
Website:	[email protected]

I bought SUZUKI ACCESS 125 date on 13/06/2019
Vehicle no. MP49S6887. By Dev suzuki dealer. Distic Nurshingpur teh. Kareli m.p. I bought EXTENDED WARRANTY with my scooty. But it's not generated online in suzuki dms by dev suzuki dealer. Other dealer say to me your vehicle is out of extended warranty.
So plz help me