Swiggy — [protected] — not delivered after 2 hours

Address:

Mumbai City, Maharashtra, 400093

Dear team,

I have ordered a prawns biryani 2 hours and order number is [protected], but i didn't receive it and add the delivery boy has switched off his phone and there is no update about the order and finally, when i called to customer care they simply cancelled my order and i dissatisfied with this type service.

Secondly, service is suggesting to reorder at midnight 12 or else sleep without food. So, i need to speak with the operation manager over there with next 24hrs and proper action need to be done by finding the root cause of this case. Additionally, i want my money back.

I have this due to my order are in daily basics.