Swiggy Complaints & Reviews

I have ordered medium size pizza from La Pinos Mmansarovar Jaipur on 18 sept 2023 OrderID:[protected]

Pizza was totally spoiled and packaging was totally improper. I have also raised the tickets but no resolution have been provided yet.

Kindly look into this matter urgently and provide refund or a coupon !!

Refer attached photo and video -

Thanks

Worst customer service. order no: #[protected]
i ordered on 17th Sept at 10:32AM which was showing the delivery will be in 34min. I didn't get the order till 11:15AM than i called to swiggy customer service, She checked & said u will get it in 15 min, but still didn't get. So,
So, we called again at 11:45AM. While talking i got the order at 11:49AM that was in pathetic condition. We asked delivery guy to take it back he denied.Paranthas were totally soggy not at all eatables even my maid denied to take these..

Now Swiggy customer care we are giving you 106Rs. as refund for the order of Rs. 528. I said No, then the girl was bargaining like vegetable market that, take106+100 rs. What the hell is this???

I ordered through swiggy app in kfc restaurant on sept 17 at 18:10pm. I paid via google pay app of rupees 701. The order was cancelled by the app due to unavailability of delivery partner. When I applied for refund it simply stated that refund isn’t available for this order. I want my refund as soon as possible. It has happened so many times in the past. Kindly look into this issue.
Order id : [protected]

I ordered through swiggy app in kfc restaurant on sept 17 at 18:10pm. I made payment via google pay of rupees 701. The order got cancelled by the app due to unavailability of delivery partner. When asked for refund to customer care it simply stated that refund isn’t initiated. Kindly look into this issue quickly as it has happened many times in the past
Order id : [protected]

Regards
Khalid Nazeer Ahmed

Order no: [protected]

I have ordered for following items in KFC

1.Veg Zinger
2.Pepsi
3.Large Fries
But we had received below
1. Veg Zinger
2. Medium Fries

I ordered 3 full plate of Paneer Chilly Dry, but unfortunately the partner delivered it full of gravy. I reequest you to intervene and change it so that I can entertain the guest.

Please sir help me
My id is too long delivery so cycle to problem.
Mereko long order hin ata he kya karege yulu cycle me problem ho raha he please change my id to cycle

The cancellation fee of bag and tshirt

Oderno#[protected]

I have ordered food on swiggy on 9th sep 2023 and paid Rs.297
Food is not delivered and it shows as delivered in app. Amount is not refund back. I have tried calling chatting and emailed but no response. I need my money back

Swiggy thru Axis Bank Woohoo Coupons made me to purchase 1000 Rs coupon,

This coupon is disabled and unusable any time in their APP.

Swiggy, u Cheated me of 1000 Rupees, , , , ,

Hi my name Loknath I have visited so many times my ner swiggy office but still saying me your ID not activated again so I am interested continue working in swiggy so please halp me active my id no is 2067007
Please help me

Hello sir
I ordered 2 plates of rasmalai from haldirams Kaushambi with the help of online platform swiggy .. but they send me smelly food and the taste of food is just like a garbage… I pay approximately 350 rs for this order but I raise a complaint regarding this they refuse to refund my amount and even they didn’t want to replace that product with another one.. and told me talk the token of 64 rs as a apology… sir I need ur help regarding this, this not a first time swiggy doing this ..I want help from ur side so that my hardcore amount get refunded…

Order #[protected] dt.31/8/23 wherein I ordered 2 rakhi shagun gc of 501 each. Both came pre-scratched and when I tried adding them to swiggy money, both turned out to be already used.
I have raised complaint on Twitter and mail but Swiggy simply taking compliant as a feedback and Not Refunding my money.
Swiggy is not willing to share the account details where these GC were added to. It is pretty clear that Swiggy workforce is/are culprit here and Swiggy is trying best to save the culprit.
Help me recovering my hard earned money from Swiggy.

Sir mera Bank ka account holder name wrong ho gya hai please update my bank account holder name

I received the wrong order. Instead of the items I ordered, which were worth Rs. 793, I received some milk packets and curd sachets. I realized the mistake when the delivery person handed it to me because the items were different and fewer than expected. I informed him about the mix-up, but he advised me to contact customer care. Unfortunately, they didn't provide any solution. I would like to escalate this issue because Swiggy should easily be able to identify the misplaced order, as they sent the wrong items instead of what I had originally ordered. I am seeking a quick resolution as I feel cheated out of approximately Rs. 793. I raised a complaint in the Indian consumer complaints forum as well. I will go to court if required as the money I lost is hard earned. Attaching the wrong items I received also with this mail. I lost approximately Rs. 793 due to my order(ORDER # [protected]), and I have not received any resolution from customer support. This is unacceptable. Why can't you investigate by checking with the delivery person, whom I informed about receiving the wrong items? Additionally, why can't you contact the store or review the store's security camera footage to understand what went wrong, instead of providing no resolution? The amount of money I've lost is significant, and I'm in urgent need of assistance. Please help me with this matter.

I placed an order on 23 September 2023, ORDER # [protected]. I received the wrong order. Instead of the items I ordered, which were worth Rs. 793, I received some milk packets and curd sachets. I realized the mistake when the delivery person handed it to me because the items were different and fewer than expected. I informed him about the mix-up, but he advised me to contact customer care. Unfortunately, they didn't provide any solution. I would like to escalate this issue because Swiggy should easily be able to identify the misplaced order, as they sent the wrong items instead of what I had originally ordered. I am seeking a quick resolution as I feel cheated out of approximately Rs. 793.

Yesterday ordered a thick shake. Didn't receive it. Raised it on the app as the delivery executive didn't answer the call. No response received from chat support. Mailed to swiggy email support. Reply received from them today saying already delivered and hence we are closing the ticket.

How do they close the ticket without resolving the issue. Now no one is able to provide a resolution

Order number[protected]

We ordered poori sagu and dahi vada. But we received one plate of ghee paddu. The order number is[protected]. Inspite of multiple chat messages and emails to their support team, Swiggy has not yet refunded the money.

I am writing to address a significant theft and security incident that transpired due to the actions of a Swiggy Genie partner.

On August 24, 2023, at 8:55 PM, I placed an order under Order ID #[protected] for the delivery of a package from Lokhandwala, Andheri, Mumbai, to Juhu, Mumbai. This package contained food intended for my two young children, aged 9 and 12 years, who were residing in Juhu.

The designated delivery executive for my order was Mohammad Saddam, reachable at +91 [protected]. Mohammad Saddam collected the package from my Lokhandwala address. I actively monitored the delivery process and noticed that he failed to update the system regarding the pickup of the package, as the order status continued to display "pick-up in progress." I immediately made several attempts to contact him through phone calls, but my calls were consistently ignored.

Subsequent to waiting for more than an hour, a timeframe more than sufficient for the package to travel from Lokhandwala to Juhu, I engaged with the Swiggy customer service through both chat and telephone. Unfortunately, I was disappointed to find that no representative was able to provide adequate assistance or even attempt to establish communication with Mohammad Saddam.

This incident has left me greatly distressed. It appears that Swiggy's vetting procedures for recruiting personnel have not been thorough enough to identify individuals with questionable intentions, leading to incidents of outright theft. This occurrence raises significant concerns about the security practices within Swiggy.

Regrettably, Swiggy’s response has been inadequate on multiple levels. Not only has there been a failure to comprehend the severity of the situation and offer a prompt resolution, but there has also been an inability to trace the perpetrator and hold them accountable. Furthermore, assurances were provided that a senior representative would promptly reach out to me, yet it has now been over 4 days since that assurance was given, and I have not received any communication from your team.

It is imperative that you take appropriate action against Swiggy for the immense inconvenience I have endured.

I anticipate your immediate attention to this pressing issue. Your prompt response and resolution are awaited.

Should you need any additional information please reach out to Natasha Lopez from my office, she can be contacted on [protected].

Best regards

Priyanka Bhartia

I am Mohd Asadullah. My DE ID is 9256265
I did not recieve my payout of 14 August 2023 and 15 August 2023
please give me my payout