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Swiggy Complaints & Reviews

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Last updated May 7, 2024
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Swiggy reviews & complaints page 25

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Q
Qwertyuiop poiuytrewq
from Amritsar, Punjab
Feb 3, 2023
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Id permanent blocked

Website:Swiggy

Please activate my id.I belongs to very poor family.I have no any job.I have only swiggy delivery job.I am not well .so, that's why I am not able to login.Maine kisi aur ko id dedi thi kyuki I am not well mere ghr mai Paisa kaha se aata isliye vo mre liye kaam kr rha tha ab mai all good hu mai kaam kr skta hu pr swiggy ne meri id permanent blocked krdiya hai mere ghr mai kaise Paisa aayega I request to swiggy and consumer complaint helpline...
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R
Rohityadavzebra
from Indore, Madhya Pradesh
Feb 2, 2023
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Duty start problem

Address:Old palasiya indore
Website:Swiggy

Sir my account has been deactivated for wrong acction sir please activate my DE I'd

I will never do any wrong acction.

PLEASE REACTIVATE MY ACCOUNT

ID 89387 worked last 5 years for swiggy, but now I was temporarily deactivated, I very much fed up this issue, because I'm really worked hard without any black marks. I fully satisfied the customers as I possible.

Due to some zone DEs...
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S
Saraswathi rd
Feb 2, 2023
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Outdated Food received

Address:no 83/19, 2nd main road, behind bp petrol bunk, tc palya main road

Order ID[protected]
I received outdated and old cake and bad smell also coming Please give back your cake and taste you people. How you people will delivered these type of out dated cake to customers please resolve the issue and refund my amount....
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P
poojashar
from JAIPUR, Rajasthan
Feb 1, 2023
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Order not delivered, but marked wrongly as delivered

Address:Jaipur Rajasthan
Website:Swiggy instamart app

Issue: Order not delivered, but marked wrongly as delivered

Order Details: Prepaid order done on Swiggy Instamart on Jan 29th, 2023, 1.29pm, with Order#[protected], Cost = Rs 1102 [Saras ghee Rs558 and Milkfood ghee Rs540].

Incident Description: I needed the items urgently so prepaid it to avoid any hussle and just get easy early delivery of the items.
The app showed it will be delivered at 3pm. But...
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R
Ramya Booshan
Jan 31, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Swiggy order id #158171161402 Item missing from my order

Address:Medavakkam Chennai
Website:www.swiggy.com

My swiggy order I'd: ORDER #[protected] ordered from KBS COFFEE HOUSE. .
I ordered from swiggy on 30/01/2023, where i totally ordered 4 item 2qty masala Puri, 1qty dahi Puri and 1 banana cake. Where i received only 2qty masala Puri alone, when i contacted swiggy regarding this, they said they will investigate and will resolve, Then i contacted kbs coffee house via phone, they said they packed everything correctly and they have proof...
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S
Santhosh Muralidhar
Jan 30, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Roti Was Missing in Order #157989955600 And I have been Cheated of 35 Rupees

Address:692 13th Cross 4TH Stage T K Layout Mysore-570009

Hi, I ordered food from Swiggy. The order number was [protected]. The order was prepaid by google pay for swiggy. Full 234 rupees was paid online from google pay.

The delivery executive while giving me the items immediately asked me to give him good rating. Since I trusted swiggy a lot at that time I gave him 5 star rating even before I opened the package.

After I received the order and opened the package I noticed...
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J
Jayaan kuruvilla
from Erode, Tamil Nadu
Jan 30, 2023
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DE id open

Address:Erode

My I'd is temporarily deactivated.. So I kindly request you to activate my I'd account DE 2066795...
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Address:Kharad paggu Majra

Swiggy ki id Mein Mere account sahi hai number sahi hai name bhi sahi hai bus IFC code galat hai jiske Karan Meri payment at Ki Hai please meri problem Ka Hal karta...
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S
Ssstumms
Jan 26, 2023
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I am complaining about incorrect billing

We have been deceived in an order made for 7 roti and 1 curry, but however been delivered with 6 curries and 7 Roti. The order was incorrectly taken and billed and we been charged INR 2820 instead of INR 640.
We need the full refund because of the order is incorrect as we never placed that order and it was delayed by 1 and half hour. This is absurd and ridiculous and such a bad situation created by Swiggy. We wanted to raise the complaint...
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D
divyang_asthana
Jan 25, 2023
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Received Bad quality food and refund denied by swiggy

It's unprofessional when some is paying money for quality food then they should get the quality food in return otherwise replace or refund the order
When I am paying money then i am supposed to get quality food

I want my money back...
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Address:Gurugram, Sec 84

Amount mentioned over the app is more which is the amount to be paid. While the amount written over the bill is less....
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C
Coolboyzu
from New Delhi, Delhi
Jan 24, 2023
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Order- 133358486754931 All entire item is spilled and damaged

Address:New Delhi

Order- [protected] All entire item is spilled and damaged
I have ordered food items from swiggy but received this damaged products. I trusted you guys and you broke my trust. This is the service you are providing to your valuable customers. I will not order anything again from swiggy but as I already ordered this time, so please refund my amount. I am so annoyed like it is such a big amount for me. I will tell my all the family...
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G
govardhanreddyjjj
Jan 23, 2023
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Delivery delay

Address:Flat No:402, Sri Aditya Classic, Prashanti Hills, Pragathi Nagar, Hyderabad

Order No:[protected]

I have ordered 8:47 pm that time showed 40 mints i got parcel 9:55 pm,

I observed delivery person drunked and i asked him for delay he is telling because of 2 nd order delay happened.

And he is telling complaint to Swiggy and behaver not good....
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H
Harsha50
from Kolkata, West Bengal
Jan 22, 2023
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Package/spillage issue

I ordered a cake from swiggy and there was package/spillage and now instead of taking responsibility of their delivery partner they are asking me to rate the restaurant and is refusing the refund. This is such a bad experience and worst customer service. I just expected a refund for what they gave and now this is what i get.. pls help me get some action on this issue...
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N
Navin kumar t
from Thanjavur, Tamil Nadu
Jan 22, 2023
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Poor customer service and response

I have ordered in Swiggy and tried to reach customer service to order Confirmation of order but service agent without informing me or getting confirmation cancelled my order and my money got strucked. When I tried to share my concern they tried to compensate with coupons without listening my concern....
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D
Deepak227
from Gurgaon, Haryana
Jan 20, 2023
Jan 21, 2023
This thread was updated on Jan 21, 2023
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Received expired items or almost near to expire date

Yesterday, I had ordered 6 box of tata tea premium 1kg each worth rs 312 for each box. Shockingly when I've received all three orders, paid 685rs for each order.

Order #[protected]
Order #[protected]
Order #[protected]

One tea box was expired has an manufacturing date of February 2022 itself, rest of 5 boxes were of March 2022.

So one cannot consume more than one...
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M
Mohammad Mazhar786
Jan 19, 2023
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Swiggy Account Temporarily Deactivated

Address:Udupi Manipal Karnataka 576104

Hello Sir My Name Is Mazhar My Swiggy ID 1138336 my Swiggy Account Temporarily Deactivated
Iam Apologies Break the Swiggy Rules And Regulations iam sorry Next time Im not doing
Give me one chance Please Active My Swiggy Account please give me one chance next time Im following the Swiggy Rules And Regulations
Iam in Money Problems please help me sir please reactivate my Swiggy Account please 1138336 ID Number...
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Today on my girlfriends birthday ordered a cake and cup cake on swiggy app. The one delivered was spilled and broken. i called the restaurant and told 5 times to please packed and send items carefully but you can see result. i tried to contact them but they are not hearing it cost me 1000 rs. and they didnt even apolozise i said that i dont want anything but please hear my issue and replace it but they closed my chat and not said a single...
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A
appy20
Jan 18, 2023
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Served non veg food instead of vegetarian food

Address:Bangalore
Website:Swiggy

I am a person who has never imagined to eat non vegetarian food.
I was given non veg roll from ‘All Things Healthy’ restaurant. I had ordered paneer roll actually.After having a few bites I was saddened and shocked to realise that it was a chicken roll ! I vomitted however this cannot be reversed even though swiggy refunded the order amount...
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This is the 3rd time I'm experiencing this issue with swiggy, the order takes more than 1.5 hours to get delivered (it was supposed to get delivered within 30 mins) If I ask them for an update the delivery partners will not pick the call and the customer care will ask if I want to cancel the order after wasting my 1.5 hours with me being hungry, Please do something if possible this has been a issue for the last 2 months...
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